Question about Xerox PRINTERS - FAXCENTRE 2121 21PPM LSR 250 SHT TRAY SHTFDR All-In-One Laser
Yes, there are settings in the menu. Scroll to the set up mode.
In there you can find fax recieve. Choose the setting for for auto answer mode, then select the amount of rings. Once you have this, try it again and see if it answers.
If it does not answer this might be a hardware issue, call Xerox for repair.
Posted on Oct 17, 2009
You do have your phone number and ID set into memory I assume. That is a must.
Check an see if Junk Fax is turned off. It will reject 99 percent of calls.
Make sure ECM is ON.
Be sure you are not set to ans/fax mode.
Turn off secure receive, and manual receive.
Make certain you are plugged into the " LINE" jack and not "EXT".
After eryfying those things. Then you most likely have a phone line issue. Let me explaine this. It will make more sense after i do.
When you send a fax, you manually turn on the phone line. You energise a relay, just as picking up a phone and actuating the switches in the phone to connect to the line, you physically make the connection.
There are 3 conditions that must me met to connect an incomming / received fax.
1 is line voltage, 2 is line current and 3 is decibel loss.
When you are receiving a call, the connection to accept a fax is based on signal strength. If any of those 3 above are not correct, there will not be a strong enough signal to make the fax board pick up. You may have a bad jack or the phone line from the the jack to the phone may be bad.
a good example, and very accurate, it like using your TV/VCR?DVD remote control with weak batteries. Press change channel, volume or on and off, most of the time it won't work. You could take a volt meter and measure the battery, and you would measure 1.5 volts. But the battery being weak can't give enough current, or wattage, and the channel won't change, the volume will not adjust and it will not turn on and off. But walk up to it and press the buttons and wala, it works.
Check those settings I have suggested first. Then I very very very much suspect a phone line issue, even if it faxes out, and has a dial tone.
Posted on Mar 14, 2008
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Nov 30, 2015 | Panasonic UF-5500 Fax Machine
Jun 09, 2010 | Canon PIXMA MX300 All-in-One Printer
Jan 27, 2010 | Xerox FaxCentre 1012 Plain Paper Laser
Nov 09, 2008 | HP LaserJet 3050 All-In-One Printer
Aug 22, 2008 | Brother Office Equipment & Supplies
Jun 13, 2008 | Lexmark Office Equipment & Supplies
Mar 21, 2008 | Brother IntelliFAX 1270E Plain Paper Fax
Feb 22, 2008 | Epson Stylus Multifunction Inkjet Printer/...
Feb 28, 2010 | Xerox PRINTERS - FAXCENTRE 2121 21PPM LSR...
227 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: