Question about HP PSC 1610v All-in-One Printer

3 Answers

Scanner I recently purchased a new laptop with Windows Vista. My HP PSC 1610v works fine except the scan feature is not working. The printer says there are no scan options. I downloaded the most recent driver but still no luck. Any suggestions.

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3 Answers

No step 3????

Posted on Apr 16, 2008

Where is step 3 ????

Posted on Apr 08, 2008

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  • 210 Answers

First check whether you are able to scan from hp solution center.

then check whether you are able to scan from ms paint.

to check: open paint, click on file-->from scanners and camera.
if it is scanning then proceed to the following steps or else uninstall the software and reinstall it



Step 1:

  1. Click Start .
  2. In the Start Search text box, type msconfig and press Enter .
  3. On the User Account Control window, click Continue . The System Configuration Utility window displays.
  4. Click the Startup tab.
  5. Search the list for HP Digital Imaging Monitor . If HP Digital Imaging Monitor is not on the list, the driver was not correctly installed or a custom install was used. Proceed to step three to uninstall and reinstall the software.
  6. Select the HP Digital Imaging Monitor check box.
  7. Click Apply , and then click Close .
  8. Click Yes to restart.

Step 2:

    1. Open the HP Solution Center. Use one of the following methods to open the HP Solution Center.
    2. On the Windows desktop, double-click the HP Solution Center icon.
    • On the taskbar, click Start , Programs , or All Programs , click HP , and then click HP Solution Center .
    1. If more than one HP device is installed, click the tab for the All-in-One product. The HP Solution Center shows only the functions, settings, and support options that are appropriate for the selected HP product.
    2. Click Settings .
    3. Click Scan Settings and Preferences .
    4. Click Scan to... Setup .
    5. Click the Destination List tab.
  • If the Front Panel Destination List is empty, continue with this procedure. If the Front Panel Destination List contains valid scan destinations, proceed to step three to uninstall and reinstall the software.
  • Click each program to include on the Scan To list.
  • Click the Add arrow.
  • Click OK .
  • Scan a document using the Scan To button on the front panel.
  • If the scan fails, try to scan using the HP Solution Center Scan button.

  • If the above steps doesnt solve your problem, please uninstall the software and reinstall it.

    Posted on Mar 14, 2008

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    s.gif s.gif

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