Question about Saeco Vienna De Luxe Espresso Machine

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Water in dump box

I removed the filter using the supplied tool and now it seems that it is stripped. I cannot tighten it back in place and it does not come out easily. I examined the o-ring and it seems ok. There is a quantity of water released into the dump box with each usage. Prior to this the entire brew group had stopped working but I forced water through the inlet and now it at least brews.

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  • trongo Mar 16, 2008

    I also have a similar problem. Any help is appreciated.
    Thanks,
    trongo

  • cafeole Mar 26, 2008

    I succumbed to my failure at fixing the problem and found a wonderful site for ordering replacement parts. I have ordered a new filter, o-ring, lubricant, and a brew group (all new parts) for around $100 with shipping. When I contacted a repair location they wanted $85 just to examine the coffee maker. The items haven't arrived yet, but I will post again upon receipt.

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You have more than one problem.
You need to order a new filter since, if it is stripped, you cannot use it. The water in the dump box is caused either by that filter not being clean and not allowing the water to pass, thus dumping it into your dump box(the usual case), or a worn or failed O ring.
The other problem, the brew group not working, could be caused by any number of issues and would need more information. You may simply have not put it back on properly or got the timing sequence off.

Posted on Mar 19, 2008

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