Question about Whirlpool GU2400XTP Built-in Dishwasher

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Problems with Whirlpool dishwasher model GU1500XTKB0

Dishwasher began not working with soak and scour light blinking. Dishwasher was primarily used in the quickwash cycle. Dealer replaced electronic control board twice as well as checked fuse and checked continuity of the heating coil. The door latches were also checked. Dishwasher still doesn't work. When you close the door, the soak and scour light comes on and after 15 seconds starts to blink. If you open and reclose the door, the soak and scour light blinks once and then after 15 seconds starts blinking. When dishwasher stopped working there was a -- line in the time display window at the center of the control panel. Each time after service was done we were able to wash one load of dishes then during the second use, the soak and scour light comes on and the dishwasher stops it's cycle, and stops working. We have tried shutting off power to the dishwasher at the circut breaker box twice to see if the control panel would reset but no success. Have tried using the rapid advance service feature and diagnostics cycle but have not been succesful. dishwasher was not working properly had to problem fixed and now it will not work at all. The only cycle that seems to work is the drain. well at least it is the only cycle that makes any noise.

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  • Anonymous Sep 06, 2008

    Whirlpool Quiet Partner III Model #GU2500XTP - EXACT SAME PROBLEM! Control board was not the issue, tech said I probably needed a keypad, but then it started working and he refused to replace it (since it was a warranty service call, he couldn't replace it since it now "miraculously" worked), it worked for about 2 months and now we're back to the blinking soak and scour light and a non-responsive dishwasher. The reset sequence does not work on this either. I don't want to spends hundreds of $ on a service call and a "possible" fix with a keypad - I had this exact same problem with a Maytag - it never worked right after having the keypad and electronic board replaced.

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  • Master
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Have they checked the thernals on the bottom of the tub

Posted on Apr 12, 2008

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markevans
  • 148 Answers

SOURCE: problems with Whirlpool dishwasher model GU1500XTKB0

will these units (silo and jtrip) start back on their own? if so, it is likely they are heating the water.
otherwise it sounds like a logic board, unless there is a defective door switch or sensor issue.
electronics seem to be a recurring problem with whirlpool.
i would ask whirlpool (electorlux) to either buy it back or fix it.
good luck
mark

Posted on Dec 28, 2007

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Hi,

This is a Common Problem. Read the same solution i offered to many Customer's and it actually worked like anything :-

Hi,

This machine was made by Whirlpool and the flashing clean light is a common error code for them.
If the clean light is the one flashing then your dishawasher could have a heater circuit problem (depending on the age) or this could simply just be water colder than it is used to getting.
Repeatedly press the Heated Dry and Hi-Temp Wash(scrub) which ever yours has untill all the LED lights come on, press cancel twice and try the dishwasher again making sure to run the water at the kitchen sink till it is hot before starting the dishwasher, if this trips and locks you have a problem with the heating element, or temp sensor.
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So, if the above combination does not work here are two more that have worked for me.
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Let me know, if you need further assistance.


Hope i helped you.


Thanks for using ' Fixya ' and have a nice day!!

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1 Answer

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Hi,

This machine was made by Whirlpool and the flashing clean light is a common error code for them.
If the clean light is the one flashing then your dishawasher could have a heater circuit problem (depending on the age) or this could simply just be water colder than it is used to getting.
Repeatedly press the Heated Dry and Hi-Temp Wash(scrub) which ever yours has untill all the LED lights come on, press cancel twice and try the dishwasher again making sure to run the water at the kitchen sink till it is hot before starting the dishwasher, if this trips and locks you have a problem with the heating element, or temp sensor.
Press the heated dry button followed by the normal cycle button, and then repeat once. You should see all of the lights come on for a second or two, and then the dishwasher will work again.
If you haven't already, take a look under the kick plate in front to see if there is a schematic tucked in there somewhere. Whirlpool has put their diagnostics for specific models on these.
I don't have the specific repair manual for you model.
So, if the above combination does not work here are two more that have worked for me.
HiTemp Wash + Air Dry + HiTemp Wash + Air Dry in less than 5 sec
or
Hi Temp Scrub/Scour + Air Dry + Hi Temp Scrub/Scour + Air Dry in less than 5 sec



Let me know, if you need further assistance.


Hope i helped you.


Thanks for using ' Fixya ' and have a nice day!!

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1 Answer

Next Step


Hi,

This machine was made by Whirlpool and the flashing clean light is a common error code for them.
If the clean light is the one flashing then your dishwasher could have a heater circuit problem (depending on the age) or this could simply just be water colder than it is used to getting.
Repeatedly press the Heated Dry and Hi-Temp Wash(scrub) which ever yours has untill all the LED lights come on, press cancel twice and try the dishwasher again making sure to run the water at the kitchen sink till it is hot before starting the dishwasher, if this trips and locks you have a problem with the heating element, or temp sensor.
Press the heated dry button followed by the normal cycle button, and then repeat once. You should see all of the lights come on for a second or two, and then the dishwasher will work again.
If you haven't already, take a look under the kick plate in front to see if there is a schematic tucked in there somewhere. Whirlpool has put their diagnostics for specific models on these.
I don't have the specific repair manual for you model.
So, if the above combination does not work here are two more that have worked for me.
HiTemp Wash + Air Dry + HiTemp Wash + Air Dry in less than 5 sec
or
Hi Temp Scrub/Scour + Air Dry + Hi Temp Scrub/Scour + Air Dry in less than 5 sec



Let me know, if you need further assistance.


Hope i helped you.


Thanks for using ' Fixya ' and have a nice day!!

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Hi,

This machine was made by Whirlpool and the flashing clean light is a common error code for them.
If the clean light is the one flashing then your dishawasher could have a heater circuit problem (depending on the age) or this could simply just be water colder than it is used to getting.
Repeatedly press the Heated Dry and Hi-Temp Wash(scrub) which ever yours has untill all the LED lights come on, press cancel twice and try the dishwasher again making sure to run the water at the kitchen sink till it is hot before starting the dishwasher, if this trips and locks you have a problem with the heating element, or temp sensor.
Press the heated dry button followed by the normal cycle button, and then repeat once. You should see all of the lights come on for a second or two, and then the dishwasher will work again.
If you haven't already, take a look under the kick plate in front to see if there is a schematic tucked in there somewhere. Whirlpool has put their diagnostics for specific models on these.
I don't have the specific repair manual for you model.
So, if the above combination does not work here are two more that have worked for me.
HiTemp Wash + Air Dry + HiTemp Wash + Air Dry in less than 5 sec
or
Hi Temp Scrub/Scour + Air Dry + Hi Temp Scrub/Scour + Air Dry in less than 5 sec



Let me know, if you need further assistance.


Hope i helped you.


Thanks for using ' Fixya ' and have a nice day!!


Read the Testimonial by the one of the Customer's who had the same issue :-

http://www.fixya.com/support/t3124974-clean_light_flashes_7_times_time

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Problems with Whirlpool dishwasher model GU1500XTKB0


will these units (silo and jtrip) start back on their own? if so, it is likely they are heating the water.
otherwise it sounds like a logic board, unless there is a defective door switch or sensor issue.
electronics seem to be a recurring problem with whirlpool.
i would ask whirlpool (electorlux) to either buy it back or fix it.
good luck
mark

Jan 09, 2007 | Whirlpool GU2400XTP Built-in Dishwasher

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