Question about Philips GoGear HDD1830 MP3 Player

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Philips MP3 GoGear 1830/17

I have only had this player for a year and a half. About a month ago, I tried to turn it on. It gave me a warning sign saying to "connect player to pc". I did this, but the computer will not recognize it. I've even plugged it into another pc, but, the same thing happens. I would use the Device Manager, but, again, the pc will not recognize it. I have reset it to no avail. I paid about $200 for it and would REALLY like to fix it. Any info/advice would be greatly appreciated!

Tonya

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  • Tonya86 Mar 16, 2008

    thank you, I'll check back soon

  • Tonya86 Mar 16, 2008

    Just to let you know, I've already downloaded and installed the newest Device Manager, isn't this the Firmware? Thanks again

  • Tonya86 Mar 19, 2008

    Just wondering if you've come up with anything else?? I've paid the 9.99, and still haven't gotten a fix. I've already downloaded the new Device Manager, but, my computer still doesn't recognize the player. Thanks

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  • Master
  • 3,587 Answers

Ok..first things first..you'll need to get a driver for that from the Philips site..I'll dig that up and post it here in a moment

Posted on Mar 15, 2008

  • Patrick Michaels
    Patrick Michaels Mar 15, 2008

    click here for a new firmware update you'll need(apparently)

  • Patrick Michaels
    Patrick Michaels Mar 19, 2008

    well..in this mode, sometimes it takes a step or three. Now, did you reinstall the driver, and follow the steps in that driver setup?

    Usually, one has to disconnect the peripheral device(your MP3) during installation.

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