Question about JVC Digital Video Camera

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JVC Digital Still Function 32X

I am unable to import from my camcord to my pc can you assist. My pc is windows vista basic intel Celeron inside Compaq Presaio

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  • MABEL13 Mar 14, 2008

    i have the identical problem and never use the camcorder for that reason

  • ULLASAN May 05, 2008

    reminder jvc video camera gr d290as we wants to down load to my pc

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I'd try using a different cable to connect to the PC. The one you are using could be faulty. It does happen sometimes.

Posted on Mar 14, 2008

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Need software update for vista, go to jvc web site and check for software up dates.

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I disagree VERY much with Bubbabear64. I tried what he said and I had lots of problems. The computer wouldn't import and sometimes it wouldn't recognize the camera. I installed the 2 programs that came with the camera on the CD, and all of a sudden it worked great. So install the audio driver and the picture importer on the JVC disk that came with your camera.

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Your JVC is a MiniDV camcorder, which uses a Firewire connection for capture. Firewire drivers are standard for all DV camcorders, and built-in on every version of Windows since about Windows 98SE (well, they didn't work very well until Windows 2000).

You still need a capture application to complete the transfer. Most (maybe all) versions of Windows comes with Windows Movie Maker, which is a very basic program, but it can do this.

Normally, a DV camcoder can't be detected by Windows until you have it connected via Firewire, and have it the appropriate mode. On some cameras, this can be play or record (the latter would tranfer live video, or allow recording TO the camera), on others, you need to set the camera to a "link to PC" mode. I currently own Sony and Canon camcorders that both work in the former way, but my first DV camcorder was a JVC, and it did have to put in a "link to PC" mode to be detected by the computer. If you can't find the setting, you might want to check your user manual.

For still photos, it looks like you use a USB connection. I haven't found all the details on this camcorder, but this is likely to be a normal USB "storage class" connection. If so, your camcorder would show up like a disc drive, and you can drag photos over. Vista will support this by default, too.

The other way some older camcorders send photos is to appear to the system as a USB scanner type device. You would need a device driver for this, from JVC.

The user manual would be helpful here. You can get one via download if you don't have it:
http://books.jvcservice.com/booklist.asp?Model=GR-DVL310U
http://books.jvcservice.com/booklist.asp?Model=GR-DVL310UM

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Software needed for JVC as JVC seems Unable to assist from there Websites


same problem here... i tried to using USB cable to connect to a computer but the camcorder cannot be detected.

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