Dell s2500 printer - multipurpose feeder not taking paper - never been used
I have a Dell s2500 printer that does a very nice job from the standard tray. However, the multipurpose tray, which I have never used, does nothing. I am trying to print envelopes. The totla use on the s2500 is less than 1000 sheets. Warrenty has long expired.
An expert who has answered 10 or more questions between 12 midnight and 6am on the same day.
An expert who has answered 20 questions.
Re: Dell s2500 printer - multipurpose feeder not taking...
I had the same problem and resorted to making sure that there were several envelopes in the tray -- and hand feeding them. I suspect we both have a pickup roller problem, which is typical of the printer, and is the source of a lot of phantom jams.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Every time there is paper jam, the printer knows the job is not completed and hence tries to re-print after the paper is removed and cover is shut.
Clear the print job from computer.
Power off the printer and Clear the paper jam (if any)
I would try to use different tray. The paper pickup roller in one path may be worn out.
eg Sheet feeder or multipurpose tray.
Load paper in new tray
Set the application to use new tray
Ensure you sue the right thickness (gsm) of the paper. Quality of paper is crucial. Too thin; too thick can affect functioning.
That means whatever you are trying to print is set to feed from the MP tray or Multipurpose Tray. The tray that folds out that is used to feed thicker paper or envelopes in. Just check your print setup screen and tell it to feed from the lower tray or tray1. If that is what you were trying to do.
Pull the paper tray out and check if the paper end sensor is out of bracket or broken.When you remove the paper tray and look inside,you should be able to see the sensor lever that can be moved up by finger.It moved up by paper stock when you insert the tray.This is how paper detection mechanism works on majority of the printers.
1) Go into the Print dialog window, select your 5100cn printer and click the "Properties" button next to it. 2) Select the second tab, labeled "Paper Tray". 3) Select "MPF" from the "Paper Source" drop-down list. 4) Click the "MPF Settings" button and select "Envelope".
That should allow your program to print to MPF for envelopes. This needs to be done in your software, setting it on the printer's control panel didn't work for me.