Question about Sharp UX-B20 Plain Paper Inkjet Fax
Hello. The paper jammed while receiving a fax. I have cleared the jam but am unable to clear the error alert on the screen. It says that the fax is still in the memory, but I am unable to retrieve it until I clear this....
Thanks for your help,
You need to push the 'stop' button and wait for the fax to check itself for jammed paper. Once this is done the faxes in memory will start printing again.
I hate this fax, this happens all the time on my machine, plus the paper will not feed properly unless I physically force it down which often leads to paper jams. Which is how I know how to clear it.
Posted on Jul 23, 2008
Well, one of two things have happened, 1. you haven't removed all of the jammed paper, maybe you left a small piece of a piece of paper or you may bent or broken your paper jam sensor. go through the paper path very carefully and check both things.
Posted on Mar 16, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jul 23, 2015 | Canon PIXMA MP-160 INKJET PRINTER...
Turn Error Correction Mode (ECM) off, if you encounter the same error repeatedly. Click this link HP All-in-One and Fax Products for more information on enabling or disabling ECM.
NOTE: Error codes that apply specifically to ECM have ECM listed next to them.
Error Code: 356, 357, 358, 359, 360, 361, 362 ECM, 363 ECM, 364 ECM, 365 ECM, 366 ECM
May 27, 2014 | HP LaserJet 3050 All-In-One Printer
Apr 22, 2014 | Brother International Brother MFC-J4510DW
Ensure that all cables are securely connected. First, make sure that the printer cable connecting your computer to your printer is connected securely. Then, make sure that the power cord is inserted into a wall outlet. Try your print job again after you have ensured that all cables are properly connected.
Clear a paper jam if your printer is not responding or you are receiving a "Paper Jam" error message on your printer. To clear a jam, first open the rear output door by pushing down on the two levers on each side of the door. Opening the rear door simply makes it easier to clear a jam. Open the top cover on the front of the printer by pressing the release button on the right side of the printer. Locate the paper jam and use two hands to gently remove the paper jam. Try your print, scan, fax or copy job again.
Clear stored or saved faxes if you are having trouble sending or receiving faxes. Old faxes may be stuck in the fax queue, which may be causing the printer to not respond. To remove stored faxes, press the "Menu" button on the printer and select "Fax Functions." Then select "Clear Saved Faxes." Wait for the queue to clear and try your fax job again.
Remove paper from the automatic document feeder (ADF) input tray if your scan job is coming out crooked. The ADF input tray can only hold up to 50 sheets at a time. If there are more than 50 sheets in the input tray, the output may appear skewed. Try your scan job again after removing the paper.
Adjust your computer monitor's display settings if your scanned image is not an accurate representation of the original image. This can be done in the "Control Panel" in Windows. Set the settings to the highest possible resolution and try your scan job again.
Perform a power cycle on your printer if the previous steps were unsuccessful. To do this, turn off your printer, then unplug it from the wall. Wait a few minutes and plug the printer back in. Try your print, scan, fax or copy job again.
Oct 04, 2010 | HP LaserJet 2840 Printer
Mar 19, 2010 | HP 1050 Plain Paper Inkjet Fax
Mar 21, 2009 | Brother MFC 210C All-In-One InkJet Printer
Nov 14, 2008 | Canon Office Equipment & Supplies
Feb 10, 2008 | Office Equipment & Supplies
395 people viewed this question
Usually answered in minutes!