Question about SanDisk Sansa e260 MP3 Player

1 Answer

Cant play music

My screen goes to refreshing data base. the green bar gets halfay across then the screen goes blank. it gets lines going across the screen

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  • Anonymous Mar 14, 2008

    Nephews 4gb Sansa Player is stuck on Refresh Data base. The computer will not even show is as a attached device. It will stay lite showing this Refresh data message then it will cycle off only to power up again. Have tried shutting it down and rebooting PC but no joy.

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  • Master
  • 8,596 Answers

Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
-----
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp
-Tha Mp3 Doctor

Posted on May 23, 2008

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Posted on Jan 02, 2017

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Ok,Download software for recover your data from Memory Card, Phone, HDD or any other Storage Device ----
Download from the following link ------

http://www.dasofts.com/software/3675-recover-my-files-3.98-build-6218.html


Note- this software is works only with windows operating system so, connect your Memory Card, Phone, HDD or any other Storage Device to computer to recover data.



For any other help contact me.



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You will need to upgrade or reinstall the firmware on your MP3 player. You may download the firmware on http://www.sandisk.com/Retail/Default.aspx?CatID=1376. For the manual installation of the firmware upgrade, you may go to this site: http://www.sandisk.com/Retail/Default.aspx?CatID=1449

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I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
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I love you!! thanks this helped me :)

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