Question about Hunter 21871 56'' Ergonomic Brushed Nickel Ceiling Fan

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Remote control fan

I have my fan wired to a 3-way switch and remote control. When I turn on the switch the light automatically turns on but neither the fan or light responds to the remote. I checked the jumpers, wiring, connections, antenna, battery in remote. What is confusing me the most is that the fan worked before. Worked perfectly for about 2 months then one day it stopped. The light still comes on when I hit the wall switch but that is all it does. I tried everything I can think of and any advice would be appreciated.

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  • Anonymous Mar 16, 2008

    didn't come with installation manual

  • chadc1 Jan 18, 2009

    I have the same problem. I called Hunter and they sent me out a new remote receiver that mounts in the fan base. It was backordered so it took a couple of months to receive. I hooked the new receiver up and still no response from the remote. I then called Hunter back and this time they sent me a new remote control. It was on backorder also so again, a few more months went by. Then I noticed a friend of mine had the exact same fan so I had him try my remote on his fan and it worked fine. So it has to be something with the remote control receiver I guess. Any help would be great.

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I had the same problem and I thnk Hunter Fan knows about it....I just called Hunter Tecnical Support at 901-745-9222 and they sent me a new White circular receiver which goes inside of the canopy and it worked fine after installing the receiver....

Posted on Jun 09, 2009

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2 Answers

Can't turn off fan when light is on


Not sure, but if its a new installation, I would say that the wiring has been done incorrectly. Ceiling fans with lights should be able to work independently. both on / off or 1 on, the other off.

Feb 22, 2014 | Televison & Video

1 Answer

Remote control not working


Dear Sir/madam,

Check these steps........

1. Adjusting the dip switches:
Each fan/remote combination is set to work on a specific frequency, much like tuning in a specifc radio station. Some fans allow you to set this frequency by means of a set of small switches called "dip switches". There is one set located inside the remote, and the other set would be position on the fan, with the remote receiver electronics. This would be either on top of the motor, or inside the switch housing or ceiling canopy. These switches "tune" the remote and fan (received) to the same "station" and therefore must be set to the same setting. If a fan is not responding to the remote you can check to make sure that the switches are set to the same setting in both locations, and/or try a different setting. They are also useful if you have two remote fans, you will want to be sure each fan is set different so the remotes do not interfere. Lastly, if some other wireless device is interfering with the fan (causing it to turn on and off seemingly at random) such as a garage door opener or cordless phone, you can try a different setting on the dip switches.
2. Universal remotes:
If your fan remote is lost or broken, many suppliers, including this web site, offer a universal remote designed to work with the majority of different remote operated ceiling fans. Many are also universal for operating televions etc so you can control all your leisure and comfort devices from one unit.
3. Replacement parts:
Unfortunately, outside of Universal remotes, general replacement parts are not available for remote control systems. Your best bet is to contact the manufacturer.
3a. Repair:
Also unforunately, most problems with remote controls cannot be repaired outside of what is suggested above. If you have problems, contact the manufacturer, perhaps the fan is under warranty, or parts are available. Otherwise chances are the fan will stay broken.
4. Converting to 3 speed:
One common question: My fan's remote is broken, can I just convert it to a 3 speed pullchain like other fans? Again unfortunately, if you have to ask the question, then chances are the answer is no. It can be done but there are no universal directions, it varies drastically from fan motor to fan motor, and requires a fair amount of technical and electronic skill. A few exceptions: If the fan has a "remote bypass" switch you can select it and then use a wall control (or pullchain if there is one attached to the fan). Or . . .
5. Add-on remote kits
Some fan remote systems are not built into the fan, they were an option added by the installer at an additional cost. Usually they consist of a remote receiver wired to the fan inside the ceiling canopy, and the fan will still have a pullchain that is not used. If this is the case then the receiver can be removed and replaced with another remote/receiver kit, or the fan can be operated as standard with the 3 speed pullchain.



thanks
good luck

Aug 07, 2008 | Hampton Bay 52 In. San Lorenzo, Rustic...

1 Answer

Would like some troubleshooting help with a ceiling fan that the switch turns the light on/off but the remote won't control the fan. Can anyone help with wiring questions?


Is the remote control function an add-on to the fan, or is that built into the unit? If it's built in you'll want to go to the manufacturer on that one. As for wires in the wall, black is "usually" the 'live' wire, while white is the cold line. I'm no expert on wiring, but have done some outlets and light fixtures before. Good luck!

Dec 07, 2013 | Dryers

1 Answer

Hunter fan works light broken


Check to make sure light wires are connected at light kit & remote. Otherwise it's probably a bad receiver. If there is a pull chain for the light pull it once & try the remote light button again.

Mar 10, 2013 | Hunter Ceiling Fan Light Switch Control

1 Answer

Cp9430r


Fixed Hunter ceiling fan with remote light pin out wiring 9 wire plug search words
Hunter Ceiling Fan with remote, fails to turn on light, fails to turn on fan..remote receiver is Cp9430r
1) Test your remote, Hunter uses Radio Frequency remote, point RF remote one inch from antenna of working AM radio, press each button on remote, each button will produce static sound from AM radio, if no sound..check battery wiring or solder connection on loop antenna of remote. If no sound on one or more buttons, disassemble and wash key pad with dish soap, rinse and fan dry, retest. If still one button no work apply graphite paint to button to rebuild conductivity of button.
2) Cp9430r receiver is below fan and above light. Remove light assembly, check receiver dip switches, mine was #5 On 1~4 Off, check remote control dip switches in 9v battery compartment also set #5 On 1~4 Off, new 9v battery still no Fan reversal "click" sound heard coming from the large Blue fan reversal relay located inside the Cp9430 receiver. All other buttons control transistors and will make no sound even if they are working.
3) Disassemble / unplug 9 wire plug from Cp9430r receiver, place receiver on wooden table, 9 wire plug has two empty pin squares, one empty in the center, the other empty we will call #1 ..counting clockwise #2,#3...#4,#5..#6,#7and finally top center next to empty #1 is #8. Now #8 is 110v hot/black ...& #4 neutral/white.
4) Shock Danger..carefully apply ac volts to pins #8,#4 use tape if needed, locate quad operational amplifier i call it radio receiver chip HA17324 on board, google HA17324 Datasheet, locate leg #14 it is across from leg #1. Locate small yellow ceramic capacitor very near leg #14, use capacitor's neg as neg for voltmeter, test volts at #1,#7,#8 and #14. My #1 was 3.1v, #7 3.2v, #8 3.25v and #14 .01v ...why #14 so low? I monitored each leg while pressing remote control buttons...no changes. **Desperate, I sparked (1/2 second or less) #14 with 3.14v from positive leg of yellow capacitor** and retested all legs, no change except now #14 rests at .02v and jumps to 2.5v~2.8v when any button on the remote is pressed then rests at .02v. Now Lights work, Fan speeds work, Reverse rotation Works :-)
Pin Out on 9 wire plug, #1 Empty pin, #2 Alternates w up/down fan rotation, #3 goes to 5uf fan capacitor other side of cap goes to white/neutral AC Line, #4 AC Line neutral, #5 goes to Triac? speeds? , #6 Alternates up/down fan rotation goes to up/dn blue relay, #7 goes to up/dn blue relay looks to be AC hot looking for fan probably paired with #3 changing sides at up/dn blue relay, #8 AC Line hot in. Why did **sparking** work, smarter people might know, i think a small spark got stuck in the chip and sparking helped the chip release it out. No electrical education, novice. Jer. 51 8,9 and 11

Feb 24, 2012 | Hunter (25417) Ceiling Fan

1 Answer

I don't know what model my fan is, but it's only 3 years old and suddenly two days ago the light and fan quit working. We replaced the light switch on the wall-nothing. Took apart whatwe could of the fan...


That may be, because you were using the Remote Control to operate it, but then turned off the wall switch instead of turning it off using the Remote Control.

Turn the wall switch back On and try to get the Remote Control to take back over the operation. If that solves your problem, in the future you will know to turn off the fan and lights with the remote, before turning off the wall switch.

Hope this helps solve your problem. My wife had to learn the same way with ours.

Feb 04, 2011 | Hampton Bay Heating & Cooling

2 Answers

Fan with remote won't work with wall switch. I


I just recently purchased a hunter ceiling fan w/light and remote. Had it installed and wall switch would not work, only remote. I contacted Hunter company directly about this problem and I was told that they redesigned their fans with remotes so that only the remote works for turning off power to fan. The person who made that made that BRILLIANT change should be fired. So to those of you who own a newer hunter an product with a remote ne your wall switch will not work tat s te reason why.

Jul 14, 2009 | Hunter Ceiling Fan Light Remote Control

2 Answers

Can't control light at switch


It is wired so that you control the light with the remote. You cannot have it both ways. You either control it with the wall switch or the remote. Once you kill the power to the receiver by turning off power at the wall switch, you are only applying power to the receiver when you turn power back on. You are not supplying power to the light. You then must turn on the light with the remote. This is the purpose of a remote fan/light control. You could rewire it to control the light with the switch and only control the fan with the remote if you wish, but as you have it now, it is working correctly.

Jul 01, 2009 | Hunter 27185 Remote Control

1 Answer

Remote control for the fan


So you have Hampton Bay fans and universal remotes? If so, then either the remotes are not programmed correctly or the receivers are not wired for the remotes. That is one bad thing about using universal remotes.

I suggest you go to Home Depot and buy one Hampton Bay remote, bring it home, turn of the breaker to the fans, and get on a ladder to get to the receiver. Check the dip switches, and program the switches on the remote exactly the same way.

(While you're at it, make sure the universals dip switches are set exactly the same.)

It should work properly after that.

Sep 13, 2008 | Universal Remote Control Hampton Bay...

1 Answer

Ceiling fan and lights with remote control


I got a new reciver installed in ceiling fixture,works fine:Boytin

Mar 15, 2008 | Hunter 52" Ceiling Fan With Light And...

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