Question about Hunter 21871 56'' Ergonomic Brushed Nickel Ceiling Fan

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Remote control fan

I have my fan wired to a 3-way switch and remote control. When I turn on the switch the light automatically turns on but neither the fan or light responds to the remote. I checked the jumpers, wiring, connections, antenna, battery in remote. What is confusing me the most is that the fan worked before. Worked perfectly for about 2 months then one day it stopped. The light still comes on when I hit the wall switch but that is all it does. I tried everything I can think of and any advice would be appreciated.

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  • Anonymous Mar 16, 2008

    didn't come with installation manual

  • chadc1 Jan 18, 2009

    I have the same problem. I called Hunter and they sent me out a new remote receiver that mounts in the fan base. It was backordered so it took a couple of months to receive. I hooked the new receiver up and still no response from the remote. I then called Hunter back and this time they sent me a new remote control. It was on backorder also so again, a few more months went by. Then I noticed a friend of mine had the exact same fan so I had him try my remote on his fan and it worked fine. So it has to be something with the remote control receiver I guess. Any help would be great.

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I had the same problem and I thnk Hunter Fan knows about it....I just called Hunter Tecnical Support at 901-745-9222 and they sent me a new White circular receiver which goes inside of the canopy and it worked fine after installing the receiver....

Posted on Jun 09, 2009

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Remote control not working


Dear Sir/madam,

Check these steps........

1. Adjusting the dip switches:
Each fan/remote combination is set to work on a specific frequency, much like tuning in a specifc radio station. Some fans allow you to set this frequency by means of a set of small switches called "dip switches". There is one set located inside the remote, and the other set would be position on the fan, with the remote receiver electronics. This would be either on top of the motor, or inside the switch housing or ceiling canopy. These switches "tune" the remote and fan (received) to the same "station" and therefore must be set to the same setting. If a fan is not responding to the remote you can check to make sure that the switches are set to the same setting in both locations, and/or try a different setting. They are also useful if you have two remote fans, you will want to be sure each fan is set different so the remotes do not interfere. Lastly, if some other wireless device is interfering with the fan (causing it to turn on and off seemingly at random) such as a garage door opener or cordless phone, you can try a different setting on the dip switches.
2. Universal remotes:
If your fan remote is lost or broken, many suppliers, including this web site, offer a universal remote designed to work with the majority of different remote operated ceiling fans. Many are also universal for operating televions etc so you can control all your leisure and comfort devices from one unit.
3. Replacement parts:
Unfortunately, outside of Universal remotes, general replacement parts are not available for remote control systems. Your best bet is to contact the manufacturer.
3a. Repair:
Also unforunately, most problems with remote controls cannot be repaired outside of what is suggested above. If you have problems, contact the manufacturer, perhaps the fan is under warranty, or parts are available. Otherwise chances are the fan will stay broken.
4. Converting to 3 speed:
One common question: My fan's remote is broken, can I just convert it to a 3 speed pullchain like other fans? Again unfortunately, if you have to ask the question, then chances are the answer is no. It can be done but there are no universal directions, it varies drastically from fan motor to fan motor, and requires a fair amount of technical and electronic skill. A few exceptions: If the fan has a "remote bypass" switch you can select it and then use a wall control (or pullchain if there is one attached to the fan). Or . . .
5. Add-on remote kits
Some fan remote systems are not built into the fan, they were an option added by the installer at an additional cost. Usually they consist of a remote receiver wired to the fan inside the ceiling canopy, and the fan will still have a pullchain that is not used. If this is the case then the receiver can be removed and replaced with another remote/receiver kit, or the fan can be operated as standard with the 3 speed pullchain.



thanks
good luck

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1 Answer

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