Question about HP PSC 1315 All-In-One InkJet Printer

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HP Director On clicking the icon on the desktop monitor, the HP Director does not launch. what should I do?

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  • cloud nine Mar 25, 2008

    I have the same problem with my HP psc all in one 1310. I've uninstalled and reinstalled but the problem is still there.

  • Anonymous Mar 28, 2008

    My hp director will not launch when I click the desktop icon

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  • 188 Answers

Hi,

Try to open the HP director from
Start >> All programmes or programmes >> HP >> HP director

Else reinstall the printer software.

Posted on Mar 26, 2008

2 Suggested Answers

mewms_14904
  • 1027 Answers

SOURCE: HP PSC 1315

If the patch or the updates did not work on the link I sent you try this Workaround: Open HP Director each time you use it If the update to HP Director is not available, or if you have installed the update and the HP Director window still fails to open, try this workaround.

  1. From desktop, double-click the HP Director icon to load the program into the memory. HP Director will not open at this step. Do not click anything else on the screen until Step 2 is completed.
  2. Press the Alt key and the Space bar together, and then select Minimize from the menu that appears at the upper left corner of the window. If necessary, click it again until HP Director minimizes. HP Director software displays as an item on the task bar (the row of open software programs that appears at the bottom of the desktop screen).
  3. Click HP Director on the task bar. The software opens and displays normally.
  4. Repeat Steps 1 through 3 every time you use HP Director.
    NOTE: The HP Director window might appear larger than normal, but the software is functional.
Cause In October 2006, Microsoft released Internet Explorer 7. The HP Director software that shipped with some HP products introduced between 2002 and 2004 may not be compatible with Internet Explorer 7. The HP Solution Center software, which replaced HP Director software on products introduced after 2004, is compatible with Internet Explorer 7 and does not exhibit this issue.

Posted on Mar 17, 2008

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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1 Answer

I'm trying to scan a document, but the computer I want it to go to is not on the list. Also the computer is not recognizing the printer as also a scanner. The printer is an HP OfficeJet 7310...


is the solution center or hp director installed on the pc? look under add/remove and check if it's included in the list of programs installed. if it is there,look for it's icon on the desktop or click on start,all programs,hp folder,hp director and hp solution center.launch it from there.use it to scan from your computer.check for error messages and let me know.
if it is not installed ,you may need the disk to install it.or go to hp.com and click on support and drivers to download the latest version of the printer software.

May 27, 2011 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

I accidentally deleted my hp director icon from my computer i dont know how to restore my hp director


Hi,

If you have just deleted the icon from desktop and not uninstalled then we can put a shortcut back on desktop

Click on START button
click on MY Computer
OR
Open MY Computer icon from Desktop

Open Local Disk C:\
Open Program Files
Open HP Folder
Open Bin Folder
You will find a file by name HPDIREC
Right click on the file name and Click create shortcut on desktop ( this icon will not look exactly like the HP Director icon you deleted )

Close the window and you will find the HP Direct icon on desktop

If not, you can uninstall the software from Add/remove programs under control panel and install the latest software for your printer. Click on the download button below to open HP website to download the software by selecting your operating system
Download

*Note : HP Director is not longer designed by HP. IT is replaced with a new Software called HP Solution Center

Oct 21, 2010 | HP PSC 2210 All-In-One InkJet Printer

2 Answers

Used to print fine, however, recently, has become EXTREMELY slow, also, when tried to go to HP Director to check setting, will not open?


Hi,

This issue is a result of the automatic paper type sensor misreading the colored paper as photo paper.

Follow these steps:-
  • Click Start , point to Settings , and then click Control Panel.
  • Double-click Printers and Faxes .
  • Right-click the appropriate all-in-one, and then click Printing Preferences .
  • Click the Paper/Quality tab and under Type is select Plain Paper .
Have a nice day...don't forget to rate the solution.

Feb 19, 2010 | HP Photosmart 2710 All-In-One InkJet...

2 Answers

Don't have HP Director icon on desktop, go to programmes and don't have full complement, only 2 choices???


double click my computer-> open c:/->open programme-> open hp folder->then select the icon which u want on desktop -> r/c and sent to desktop.

Jan 31, 2010 | HP PSC 2410 All-In-One InkJet Printer

2 Answers

Lost HP Dirctor Icons


Please confirm the version of Internet Explorer you are using If it is 8.0 or 7.0 then I would suggest you to please degrade the Internet Explorer version to 6.0 because HP Director is not compatible with IE 7.0 or 8.0. You can alos check for the scanning file and you can find it at

please click on Start button -> My Computer -> C: Drive -> Program files -> HP -> Digital Imaging -> Bin -> hpqscnvw.exe whe you will double click on this file, it will give you an interface to scan.

you can also click Start button -> all Programs -> HP -> HP Director (if it is there)
then right click on the HP Director and click Send to -> Desktop, it will create a shortcut on the desktop.

I hope it will work for you.

Dec 09, 2009 | HP PSC 1610 All-In-One InkJet Printer

1 Answer

Hi There! I am having problem opening my hp director program


  1. Open HP Director using one of the following methods:
    • From the desktop : On your computer's desktop, look for the HP Director icon (c01425509.gif), and then double-click it.
    • From the Windows taskbar : Click Start , click All Programs , click the HP orHewlett-Packard folder, and then click HP Director .
    Although HP Director does not appear to be open , it is open and loaded into the computer's memory, but it does not open in a new window as usual.
  2. Without navigating to another open window, press Alt and Space bar at the same time. The Shortcut menu displays near the top-left corner of the computer. Figure 1: Shortcut menuc00833293.gif If the Shortcut menu does not open, repeat steps 1 and 2 until it does.
  3. Select Minimize from the Shortcut menu.HP Director displays (minimizes) as an item on the taskbar (the row of open software programs that appears at the bottom of the desktop screen). If HP Director does not minimize, click Minimize again until it does.
  4. Click the HP Director icon on the taskbar . The software opens and functions normally.

Dec 08, 2009 | Microsoft Windows XP Home Edition

1 Answer

Hp director does not open when i click on the icon


Hi,

After installing (MS IE 7 or MS IE 8) browser on the computer that is connected to the HP product,This issue occurs on some HP products. The MS IE 7 or 8 browsers might be incompatible with HP Director
Follow these steps to use a workaround to open HP Director each time you use the software. These steps must be repeated each time you use HP Director.  

1-Open HP Director using one of the following methods:
From the desktop : On your computer's desktop, look for the HP Director icon ( ), and then double-click it. 
From the Windows taskbar : Click Start , click All Programs , click the HP or Hewlett-Packard folder, and then click HP Director .
Although HP Director does not appear to be open , it is open and loaded into the computer's memory, but it does not open in a new window as usual.
2-Without navigating to another open window, press Alt and Space bar at the same time. 
The Shortcut menu displays near the top-left corner of the computer.
Figure 1: Shortcut menu

If the Shortcut menu does not open, repeat steps 1 and 2 until it does.
3-Select Minimize from the Shortcut menu. 
HP Director displays (minimizes) as an item on the taskbar (the row of open software programs that appears at the bottom of the desktop screen).
If HP Director does not minimize, click Minimize again until it does.
4-Click the HP Director icon on the taskbar ( ). The software opens and functions normally. NOTE: The HP Director window and icons might appear larger than normal, but the software is functional.

5-Repeat Steps 1 through 4 every time you use HP Directo

Thanks,

Nov 30, 2009 | Computers & Internet

1 Answer

HP Director won't open. I am on XP and IE7


HP Director has a flaw and is not compatible with IE7
I have a psc 1100 and I had to update my software from HP

CHECK THIS OUT

Go to HP, this link, type in your printer model #.

It still may fail to show...if it does not show HP recommends this
work around.
Workaround: Open HP Director each time you use it If the update to HP Director is not available, or if you have installed the update and the HP Director window still fails to open, try this workaround.
  1. From desktop, double-click the HP Director icon to load the program into the memory. HP Director will not open at this step. Do not click anything else on the screen until Step 2 is completed.
  2. Press the Alt key and the Space bar together, and then select Minimize from the menu that appears at the upper left corner of the window. If necessary, click it again until HP Director minimizes. HP Director software displays as an item on the task bar (the row of open software programs that appears at the bottom of the desktop screen).
  3. Click HP Director on the task bar. The software opens and displays normally.
  4. Repeat Steps 1 through 3 every time you use HP Director.
    NOTE: The HP Director window might appear larger than normal, but the software is functional.
Cause In October 2006, Microsoft released Internet Explorer 7. The HP Director software that shipped with some HP products introduced between 2002 and 2004 may not be compatible with Internet Explorer 7. The HP Solution Center software, which replaced HP Director software on products introduced after 2004, is compatible with Internet Explorer 7 and does not exhibit this issue.

Apr 30, 2008 | Computers & Internet

1 Answer

HP PSC 1315


If the patch or the updates did not work on the link I sent you try this Workaround: Open HP Director each time you use it If the update to HP Director is not available, or if you have installed the update and the HP Director window still fails to open, try this workaround.
  1. From desktop, double-click the HP Director icon to load the program into the memory. HP Director will not open at this step. Do not click anything else on the screen until Step 2 is completed.
  2. Press the Alt key and the Space bar together, and then select Minimize from the menu that appears at the upper left corner of the window. If necessary, click it again until HP Director minimizes. HP Director software displays as an item on the task bar (the row of open software programs that appears at the bottom of the desktop screen).
  3. Click HP Director on the task bar. The software opens and displays normally.
  4. Repeat Steps 1 through 3 every time you use HP Director.
    NOTE: The HP Director window might appear larger than normal, but the software is functional.
Cause In October 2006, Microsoft released Internet Explorer 7. The HP Director software that shipped with some HP products introduced between 2002 and 2004 may not be compatible with Internet Explorer 7. The HP Solution Center software, which replaced HP Director software on products introduced after 2004, is compatible with Internet Explorer 7 and does not exhibit this issue.

Mar 17, 2008 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

Hp director icon


Go to Start, Programs, and scroll to HP Director app. Right click on it, and "Send To" desktop, create shortcut...

Jan 18, 2008 | Computers & Internet

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