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DVD holder tray in CPU unit.

DVD tray holder in CPU unit keeps going in and out with or without a disc inside after being powered on. Please advise.

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This could be due to a sticky eject button on the front of the drive or a damaged PCB inside it. If it's the latter the only way around it is to replace the drive.

Posted on Mar 14, 2008

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I have an acer aspire x1200-b1601a with a cd/dvd drive that will not open without putting the tip of a knife along the edge and prying it open. the "magic" pinhole is behind the case's cover and cann



CD-ROM, DVD, or other disc tray not opening Locking device or software installed First, verify no locking software installed that prevents the tray from opening. If you are unsure, reboot the computer and as it is booting up, eject the tray. If the tray can eject as it is booting, but stops working after loading your operating system, something is being loaded that is preventing the drive tray from opening. Programs used to burn CDs are a common culprit.
Bad eject button If you are running Microsoft Windows, open My computer, right-click the disc drive icon and choose the option to eject. If this ejects your CD-ROM drive tray, the button on the disc drive is defective, and it is recommended that the drive be replaced.
No power to computer or disc drive If you have recently installed a new optical drive or you have moved the computer, the power cable to the CD-ROM may have become loose or disconnected. Reseat the power cable to make sure this is not the problem.
CD stuck within drive If you suspect that a CD may be stuck within the drive, the tray needs to be ejected manually. Look for the small manual eject hole that ( not the head phone jack) located on the front of the drive. Unwind a paper clip and place one end of the paper clip into the hole to eject the CD-ROM tray.
cdrom.jpg
If CD-ROM tray opens part of the way, pull it gently to see if you can get it to open fully. If it cannot be opened any further, it is likely that the gears within the CD-ROM drive have become damaged or dislodged. But usually, a stuck CD is blocking the way.

Caution: If you are able to open the CD-ROM drive using a paper clip, we do not recommend continuing to do so. This is meant to be used as a temporary solution; the drive should be replaced.

What to do if CD or DVD stuck in drive? Note: This document is for disc drives with a disc in the drive that prevents the tray from opening. See our CD-ROM, DVD, or other disc tray not opening document, if the tray is not opening at all or doesn't seem to be getting power.
If the CD or DVD is not set into the disc tray correctly, it could be sticking up above the surface of the tray, causing it to get stuck with then tray tries to open. In this case, it may be possible gently shake the computer and move the CD or DVD into the correct place in the tray, allowing the drive to open. However, use caution when doing this, as you do not want to shake the computer too much, or you could damage other components.
If this is a desktop computer, you can prevent damage to the computer by opening the computer and removing the disc drive in order to shake or rotate the drive. When the drive is out of the computer, you can manually release the tray by inserting a paperclip into the manual eject hole.

cdrom.jpg
In the case of a laptop computer or a slot load disc drive, since the CD or DVD does not sit in a tray, it cannot be shaken in order to adjust the disc. If the disc is visible you may be able to move the disc a bit by hand, enough to allow the drive to eject the disc. Again, be careful in doing so, as you could damage the disc or drive in the process.
If you're still unable to get the disc out of the drive after following the above steps, it may be a damaged drive and should be replaced. If the disc in the drive is an important disc and you believe the drive is bad, the drive can be disassembled in order to remove the disc. In the case of a laptop or computer with a slot load disc drive, the computer needs to be serviced in order for the drive the be replaced and the disc to be removed.

reference: http://www.computerhope.com/issues/ch001487.htm

What to do if CD or DVD stuck in drive

Jan 03, 2015 | Acer PC Desktops

1 Answer

I put a disc in the drive and it stayed in the computer when the disc drive was opened


I am assuming that when the disc drive tray came out, the holder was empty, and you had placed the disc in the holder prior to this. Did you use the disc? Did it operate properly? Has your PC been tilted for any reason before trying to remove the disc? My feeling is the disc has to be SOMEWHERE! Take a flashlight and take a peak in the opened drive. Can you see the disc anywhere? Perhaps tweezers can be used with scotch tape wrapped around the points to keep it from scratching the disc. Grasp the edge of the disc and pull it out, if possible. If you can't find the disc, you should open the case and do a search. You might need to remove the drive itself, but hopefully you will get the disc back without needing to go to that step.

Good luck!

Jul 14, 2014 | HP 19-2014 All-in-One Desktop PC - ENERGY...

1 Answer

Dell pc makes loud clicking noise like machine gun


Something is jammed in one of the fans ???
(there are at least 2 = one at the back of the power supply = should be easy to see - and one inside on the CPU heatshnk (harder to get to)

Else its likley the Power supply or monitor is 'shorting out' internally ..

If it's just 'ticking' it's likly your hard drive going bad (unless, of course, you happen to have a CD/DVD disc inserted into the CD/DVD reader ...sometimes these 'tick' during power-up as the PC tries to boot from the disc :-) )

Apr 05, 2014 | Dell XPS PC Desktops

1 Answer

My Dell Inspiron 620 will not boot up


Test your PSU power supply unit or replace it if your power supply units fan is not working your PSU is faulty http://pcsupport.about.com/od/toolsofthetrade/f/powersupplytest.htm WARNING: Before you start troubleshooting remember that you are dealing with electricity that can KILL. http://www.kitchentablecomputers.com/static.php - rules Only work inside the computer case when the power has been switched off and disconnected. Never open the power source. Some of the below steps recommend removing physical parts within the computer. While in the computer it is highly recommend that you be aware of ESD and its potential hazards Test all leads that attach to your hard drive power and data cables IDE SATA the leads from your MOTHERBOARD TO YOUR HARD DRIVE make sure they have a secure dust free connections and are not faulty or just replace them they could be faulty make sure all leads that are attached to your dvd\cd floppy drives have secure connections and are not faulty or just replace them they could be faulty computers need power and data to travel through every working device to continue its cycle and have an end so any faulty leads will end up with a computer error even something as small as a faulty electrical or fan lead can cause you problems motherboard and a hard drive any leads between them will fail before your motherboard or your hard drive if its a flat ribbon 40 pin type IDE replace it this will be the first to fail check all electrical power input and extensions make sure they are securely seated even the cd/dvd floppy drives need to have current go through make sure these drives are working also check the Cmos battery and computer RAM modules make sure they are securely seated with no dust built up or in the sockets on some motherboards cmos batteries are soldered in check you CPU central processing unit make sure its securely seated and has thermal paste it might be getting to hot the thermal paste will help disperse the heat Thermal compound is a sticky paste that is placed directly onto the CPU. Allowing for a more direct heat transfer between the CPU and HEAT SINK and preventing air gaps from forming between the CPU and heat sink. hope this helps

Dec 29, 2012 | Dell Inspiron 620 MT Desktop Computer...

2 Answers

Dvd tray on Dell Inspiron 530 hard drive not opening. The dvd in the tray is not loose because the program runs so it's not the dvd preventing the opening process. The "door" tries to open and when I...


from what it sounds like.... its a gear problem. see, inside your dvd drive, there are a set of gears, and a little "rubber band" that opens and closes the dvd drive. either A). a gear has stripped itself(or broken) or b.) that "rubber band" has broke, and has gotten itself stuck(probably in the gears). Good luck, and i hope that it wasn't an important disk.

Feb 23, 2010 | Dell Inspiron 530 Desktop Computer

1 Answer

Disk holder does come out to accept a new DVD


Your disk holder has stuck up inside if you want to eject it out the go to the my computer and right click on the cd/dvd drive icon and then click eject it will automatically come out. Thanks and please rate.. :)

Jan 04, 2010 | Gateway SX2800-01 PC Desktop

1 Answer

HP DVD 635 - auto tray open


no ghosts, you either have something jammed up inside of the drive which is keeping the door from closing properly all the way or the door itself is defective.

Either way you would be better off replacing the drive with a new dvd-rw cause the drive would be up to date and the problem with the opening door would go away.

Mar 21, 2009 | HP Pavilion a810n (PP164AA) PC Desktop

2 Answers

New PC not accepting mini DVD-R disc


I've had a look at the Acer Aspire X1200 in a photo and it seems to stand upright with the dvd drive coming out sideways. There is no real groove on the inside of the disc tray to keep the mini DVD-R disc held in place.  There may be a way to remove the stand that holds it upright. Then turn it on the side that you lean it on. That would be the way it would have to sit permenantly by the looks of it. If the stand doesn't come off then I'd suggest just turning it on it's side anyway, not ideal but it will read the disk. I dont think there is anything else you could do to make it read the disc whilst standing up, I'm afraid. 

Jan 08, 2009 | Acer Aspire X1200 Desktop PC - Athlon X2...

1 Answer

DVD tray automatically opens and closes


Is the drive reading disc properly? if no then just change the drive.

If it can read disc then

1) Do an msconfig & disable startup - just to make sure that there are no pesky script or applcation doing it.

2) change the SATA port on motherboard or toogle between master & slave if IDE cable is been used.

Still if its not working then just change the drive.

Nov 26, 2008 | Dell Dimension 5150 (DIM515MIN) PC Desktop

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I just installed a Pioneer DVR-115DBK cd/dvd writer (burner). My computer recognizes it, it says it's working properly, but the little green light on the front of the burner keeps flashing. Whenever I...


disconnect the dvd rw and again reconnect the cables then try once again and check the device is in master mode or slave.if again not solved then Contact the dealer from where you purchase dvd writer.

Jun 25, 2008 | Pioneer PC Desktops

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