- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
It's only that simple if you have a guide to what Custom Service or greeting plays now. When the system moves from Day to Night mode, the installer assigns a menu that plays. You can change it if you know which one. If you don't get the right one, there would be 98 other custom service and 31 other Company messages that you could record to and they'll never play.
I was told that the day and night settings in the local applications must be the same. It is in your night call routing table that you need to place the extension in order for the system to know which recording to play when. Then, your system will play the application when it is set in night mode. Hint: When you place the extension in the call routing tables make sure the extension is placed ABOVE the +ALL CALLS line, if applicable, and your ring-in-destination is set to your appropriate application recording. I hope this helps.
I have the manual for the DCS series and there is no help regarding this.
It does say how to turn from auto to manual and make sure that the time is correct.
1. If the manual NIGHT key is pressed BEFORE the system automatically enters night service then the automatic night service timer tables will be overriden until the system is manually restored to day mode.
2. If AFTER the system automatically enters the night service tables and will not be overriden.