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without more information id say pull U shaped pipe off bottom and then re-install new hose at bottom then slide handle down into it snapping it in at top. if this doesn't help please feel free to respond with more info and maybe a pic
Not absolutely sure about this, so your feedback will be very welcome.
What follows applies to the DC14, which I think is similar in this respect:
Stand behind the machine, holding the handle at a 45 degree angle. Locate and remove the airway inspection valve (bottom of handle, right side). Where the valve plugs in there is a square plastic moulding that should slide up and down. Snap that square plastic piece up towards the ceiling. After it snaps into place, the machine should stand upright.
Good luck, and please let me know how you get on!
when the machine comes new the way it is installed is to put the upper handle on the lower handle, install the bolts & nuts (tighten) and then to pull the trigger and press the surge button (if this model has one). you will feel them snap together. the clips on the rods should be at 90 degree's from each other. one will be a u type channel and the other a v type and will connect.
The handle just snaps into place on the top. there is a handle pivot, it goes in that. The bag, put over the exhaust hole on the right side, make sure it locks into place, the bag top will snap into the top part of the handle.
Remove the entire cloth bag assembly and put the hose on the side where the bag came from. Remove the power nozzle and put the intake guard onto the front. (this is in your attachment set...the only one with little hooks that sit on the bar in front) You can change from the long handle to the short if you'd like also. You get the handles off by pushing the "seatbelt button" located at the rear bottom of the handle and pulling the handle straight up and out. Now, put your spray gun on the hose. Don't forget the little suds nozzle that goes on the end of the spray gun. I like to use a half and half solution of Kirby shampoo and water in the gun. It makes a nice dry foam that only wets the surface of the furniture. If you use more water, it takes longer to dry.
If you need a manual (book or DVD) for your Kirby, try this link....
You need to unscrew the screw at the back / base of the handle. The
whole handle section will need to be slid backwards. Best way is to
unscrew the screw on the rear approx 5 turns and then bump the end of
the screwdriver. A few more turns then bump the end of the screwdriver
again. The whole handle will eventually slide backwards and fall off.
Then unscrew the two screws at the front (near switch) and the front
switch cover plate will lift up (hinging at the top). This reveals the incoming wires etc.