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I have a KX-TG6700 base station and 4 Handsets. When I have been calling on the handsets I have recently found that there is static on the line. Later I realized that there is problem with the DTMF being regognized by the automated attendants at some buisnesses. Finally when I was working by the base station I noticed a noise from the base station like someone was talking and realized it was someone in the building using one of the phones to call out. After further investigation I was able to determine that I could hear anyone (very garbled) that was using one of the other phones. The speaker button was not pushed on the base station. I have another, older KX-TG2720 2.4 mHZ base station and handset units being used on the same incoming telephone lines about 40 feet away. Is the base station defective? Why all of a sudden am I experiencing problems? What do I do to get the base station fixed if necessary? Skip

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You are right its the problem of base station
for this you have to call a tech to fix it
also you have to tell him to check your phone line also

Posted on Mar 16, 2008

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Skip Kaub,

yes you are right its the problem of base station.for this you have to call telephone engg. to fix it and additionally you have to tell him to check your phone line also .

Cheerup

Posted on Mar 14, 2008

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The KX-TG6700 manual at: http://www.panasonic.ca/PDP/OperatingInstructions/kxtg6700-oi-eng.pdfhttp://www.panasonic.ca/PDP/OperatingInstructions/kxtg6700-oi-eng.pdf

States:

For best performance
Base unit location/avoiding noise
The base unit and other compatible
Panasonic units use radio waves to
communicate with each other.
For maximum distance and noise-free
operation, we recommend the following:
LPlacing the product away from electrical
appliances.
LPlacing the base unit in a HIGH and
CENTRAL location with no obstructions
such as walls.
LRaising the antennas vertically.
LIf you use the handset near a microwave
oven which is being used, noise may be
heard. Move away from the microwave
oven and closer to the base unit.
LIf you use the handset near another
cordless phone’s base unit, noise may
be heard. Move away from the other
cordless phone’s base unit and closer to
your base unit.

Have you considered all these points?

Is there a way you can move the base station to another location in your house to see if the problem get better? I don't beleive your base station is faulty, I suspect interference from something.

I don't think the 2.4GHz set is causing any issues, but you never know, try unplugged it for a while to investigate.

If you do determine that the base station is faulty there probably isn't many options to get it repair other than sending it to Panasonic. May be cheaper to buy a new base station to go with your extra handsets.

Good Luck!

Posted on Mar 14, 2008

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