I did everything to sovle it just like 'papamay'.
And then I went 'Dell.com' and put some information to get a technical support.
During that time, the problem is just solved.
I don't know that the site did to my computer and printer...!!!
But it works perfectly well..
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
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hi, if your printer is telling you that you stillhave to replace the cart even if you have just replaced it with a new one, it might be that the one you are installing is defective. you can try installing a different cart. if this issues persist, then i suggest you contck kodak's tech support hotline 800.421.6699
Ink carts being not recognized and you say its a brand new printer?
Heres what you may want to try.
1. Turn off the printer and disconnect the usb cable from the printer
2. Press and release the ink button once you see a solid green light and solid red ink light
3. Open up the printer cover and check out where is the ink cart holder positioned
4. It should stop in the middle part of the printer, you should see an arrow or a ink out marker (ink icon with a / with it( indicating which ink cart is out or not recognized or expended. (This is a usual process on all the epson stylus photo series I had)
5. Press and release the ink button again, it should stop to the next ink cart which you are having a problem and if it doesnt then your ready to reclamp the ink carts.
Just follow your manual usually theres an on screen instructions how to manually replace or reseat the ink cartridges. If the issue persist, you may want to contact epson, ask for a warranty procedure or what you can do next for this. (Either a bad set of ink cart or a bad print head) Good luck!
Take all carts out of the machine. Have a look into the cart holder. Is there ink swapping beneath the white plastic? (You might shake the machine ;-)
If yes, the cart holder leaks and needs replacement.
If not (your lucky!) it could be that the automatic cleaning procedure which starts when a cart is changed has soaked the carts empty.
Do set machine with date and time and NEVER unplug NOR use a power switch which breaks the power supply.
Do use constant power and switch off machine by pressing stand-by-fax-button!
Everytime when machine comes to (new) power contact it runs an extensive ink cleaning procedure. thats why your carts are always near empty....
The stand-by will prevent this and machine does some cleaning procedures which consumes only a few drops(!) of ink!
The display asks you if you have changed the carts. Do answer this question by pressing 1 for YES or 2 for NO.
This will reset the built-in inkcountermanagement to the correct settings
Which cart arent recognized? The yellow one or the cyan(blue) one or both?
Unplug machine from power. Wait three minutes. In this time take all carts out and close cover. reconnect machine to power. Machine demands carts. Open cover. Reinsert carts. Make sure that the support clip of the cart.holder is secured above the cart cover.
If you still have probs with one cart. the led contact on the circuit board is defectiv. You need a new cart holder then, which can be ordered as a spare part from a service partner near your home (see brother homepage).
Do you use generic ink carts? Those do make a lot of trouble with different errors. Use another cart and it should disappear.
The technique of brother printheads demands some ink to keep the printhead working. Otherwise it will dry out. Therefore the machine runs some auto cleaning cycles (about once a week).
You should set date and time and leave the printer on power (You can turn it off by pressing stand-by-fax. But do not unplug/disconnect it from power outlet. Otherwise the printers logic thinks that if the printer is reconnected that it is newly initialized and pumps a lot of ink into the waistinktank). The amount of ink when running auto cleaning cycles is about 1/10 of the amount of the initializing one!
Unplug printer from power. Wait a minute. Take all carts out. Plug machine to power. mfc demands carts. Reinsert carts (have a look if they all filled with ink!!). If asked press 2 (No change) despite you use a new cart press 1 Yes cart changed.
Unplug machinepowercord. Open printer and take all carts out. Plug in power. Machine demands carts. Put new one in: Replace with original ink carts!. When asked push 1 (yes New cart).
If you have used thirdparty carts, there could be a prob due to construticon or ink quality.
In case there is no bk after 3x cleaning cycles anymore, the head is clogged: This happens because the filter in front of the nozzels is clogged by pigmented ink.
DO USE ONLY DYE INK for all types of brother inkjet machines!!!