Question about Philips SA6025 Digital Media Player

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It keeps intializing

My Philips sa6025/97 keeps showing a message "initializing" and then it shuts down, abd also it cannot charge on my computer

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Install and run the Philips Device Manager.

Press and hold the [VOL+] button on the player whilst connecting to the PC.

Philips Device Manager will show the device connected in repair mode. Release the [VOL+] button and follow the on-screen prompts.

This will format the player and re-flash the firmware.

Disconnect the player when finished, and re-start it. It should briefly show initiallizing and then shut down.

Re-start the player again, and it should show "updating", then start up.

Occasionally this will cure the problem. If it doesn't try it 2 or 3 times.

If it still doesn't work, then unfortunately you will have to take it back, as there is no other known cure.

Posted on Mar 14, 2008

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1 Answer

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Click repair and follow the on-screen prompts.

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Uninstall the existing Device Manager.
Download the latest Device Manager software for this device from www.p4c.philips.com and install this.

Repair the player using the updated software.

If the problem still persists, try the update once more.

If this still doesn't work, then the main PCB is faulty and will have to be replaced.

If the repair does work, the player briefly shows a message on screen when restarted, then shuts down again.

You then need to restart the player again and it shows Updating, and then goes to the main menu.

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1 Answer

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Uninstall the existing Device Manager.
Download the latest Device Manager software for this device from www.p4c.philips.com and install this.

Repair the player using the updated software.

If the problem still persists, try the update once more.

If this still doesn't work, then the main PCB is faulty and will have to be replaced.

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You then need to restart the player again and it shows Updating, and then goes to the main menu.

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