Question about HP OfficeJet G85 All-In-One InkJet Printer

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Hp officejet g85 - problem

My g85 has always been fine and was set with auto answer after 6 rings...it has now stopped sending faxes all together and keeps saying off hook but no phone in the house is off the hook! is there any simple reason?

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  • h60530 Mar 18, 2008

    I have had the fax set @ 4 rings & the telephone set @ 3. All of a sudden it doesn't pick up incoming faxes. I think the the silent detect had been on, now I am unable to set it on & keep it on. Whenever I go back & check, it is off.

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Hi,

unplug the telephone cable from the back of the printer and then turn off th printer.

turn it on after few seconds. check whether you have the error message and if not plug the telephone cable back to the printer.
if it is not working please contact me again.

thank you
agnel

Posted on Mar 14, 2008

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Hi my hp 640 will not answer a fax call, but will answer only if we pick up the hand set.


Issue When the all-in-one product is sharing a phone line with voice calls, some calls are interrupted by fax tones. Follow the steps below to solve the problem.Step one: Check the Rings to Answer setting If Auto Answer is enabled, the HP fax product will answer the phone line when the number of rings reaches the number of rings specified in the Rings-to-Answer setting. When voice calls will be received on the same phone line as faxes, set to rings-to-answer to 6. If you do not want the fax to answer automatically, either turn off Auto Answer from the front panel and receive faxes manually (this may result in lost faxes) or subscribe to a distinctive ring service from the phone company (if available). Refer to the Answering faxes manually section below to learn how to answer faxes manually or refer to the Using distinctive ringing section below for more information about using distinctive ringing. The Rings-to-answer setting for the HP Officejet 500 and 600 series products can only be checked or set using the all-in-one software on the computer. The Rings-to-answer setting for the HP Officejet 500 and 600 series products can only be checked or set using the all-in-one software on the computer. Follow the steps below to check or change the setting for all models except the HP Officejet 500 and 600 series:
  1. Depending on the model, press either Menu , Setup , or Fax Setup repeatedly until Basic Fax Setup appears in the display.
  2. Press Enter (or Start or OK ).
  3. Press the right arrow button repeatedly until Rings to Answer is displayed, and then press Enter .
  4. The number of rings before the HP fax product answers will be displayed.
    • The setting is correct if it is 6. Press Cancel or Stop (Stop Fax) to exit the menu.
    • If the number is not 6, press the right arrow button until 6 appears in the display and then press Enter (or Start or OK ).

Aug 30, 2011 | HP 640 Inkjet Fax Machine

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When someone is trying to send a fax to me it just rings, and won't receive the fax HP OfficeJet 6110 All-In-One InkJet Printer


The auto answer function is not turned on. Here's how to do it ! Note the right arrow looks like > NOTE: The default Rings to Answer setting is 5 rings.
  1. Make sure Auto Answer is set to On .
    1. Press the Setup button (c01361401.gif ) on the control panel of the product.
    2. Press the right arrow button (c01185072.jpg ) to select Fax Settings , and then press OK .
    3. Press the right arrow button (c01185072.jpg ) to select Answer Options , and then press OK .
    4. Press the right arrow button (c01185072.jpg ) to select Auto Answer , and then press OK .
    5. Press the right arrow button (c01185072.jpg ) to select On , and then press OK .
    6. Press the Cancel button (c01235250.gif ) to return to the main menu.

Nov 17, 2010 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Can not recieve fax. currently just hooked to phone line


Receive a fax
Depending on the Auto Answer setting, your HP All-in-One can receive faxes
automatically or manually. If you have set the Auto Answer option to Off, you will
need to receive faxes manually. If the Auto Answer option is set to On (the default
setting), your HP All-in-One will automatically answer incoming calls and receive faxes
after the number of rings specified by the Rings to Answer setting. (The default
Rings to Answer setting is five rings.)
Receive a fax manually
If you set up your HP All-in-One to receive faxes manually (the Auto Answer option is
set to Off) or you answer the phone and hear fax tones,
1. Make sure the HP All-in-One is turned on and you have paper loaded in the input
tray.
2. Remove any originals from the document feeder tray.
3. If you are currently on the phone with the sender, instruct the sender to press
Start on their fax machine.
4. When you hear fax tones from a sending fax machine, do the following:
a. Press Fax on the control panel of your HP All-in-One.
b. When prompted, press 2 to select Receive fax.
c. After the HP All-in-One begins to receive the fax, you can hang up the phone.

Jan 14, 2009 | HP Officejet 5610 All-In-One InkJet...

2 Answers

Incoming faxes


Do you have a distinctive ring pattern in the same phone line
If no then you need to get a distinctive rig pattern from your service provider, which will differenciate the type of rings for phone and fax.
If you have a distinctive ring pattern make sure which one it has single rings, double rings, triple rings and double and triple rings.
To enable> First make sure auto answer in turned On
In setup/Menu go to > Rings to answer and set it to 5 or 6, and make sure the rings to answer in you answering machine set to 4(Always Should be lower then you rings to answer in the fax)
In Advance Fax setup> Then Ring pattern should be setup for the one which you service provider as given either double or triple Rings>
And the go to tools and run fax test and check what has failed

Aug 28, 2008 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Not receiving faxes


Check settings first....is auto-answer on....rings to answer set at 1 or 2...make sure receive faxes to memory is not turned on...what you could do is restore all settings to factory defaults. This can be found in the menus. If none of this works...replace the fax modem.

Inkworks

May 07, 2008 | HP OfficeJet G85 All-In-One InkJet Printer

1 Answer

Fax rings but will not pick up or give fax tone


hmmm..that's a fax settings issue on the front panel...you may new drivers for that hp.

get them here

Feb 28, 2008 | HP OfficeJet G85 All-In-One InkJet Printer

1 Answer

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I think you like to setup it for auto FAX. In any case go to setting menu and set as auto and then set after 5 or 6 rings (or as you wish). You can also do the same if you have the utility software that come along with this Officejet model.

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1 Answer

Hp T65 program to receive faxes


press setup and change the following settings

basic fax settings:
1. auto answer : ON
2. Rings to answer = 3 rings (recommended)

Advanced fax settings:
1. distinctive ring pattern = all rings
2. ECM = OFF
3. Fax speed = slow

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yeppers...same thing happens to mine. So, I simply set it to receive faxes manually now.

Jan 18, 2008 | HP OfficeJet G85 All-In-One InkJet Printer

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