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see if this helps you out.. To resolve this you need to alter the port that your iPhone or iPad uses to send mailwhich can be done as follows. Go to Mail, Contacts, Calendars and select the account you wish to change. On the next screen, scroll down to the "Outgoing Mail Server" section and select the SMTP server that is listed.
I am seeing alot of the same issue today. It might be a problem with
Yahoo's mail servers, but please try the following to see if it resolves
Open http://go.microsoft.com/?linkid=9726336 in your browser, download and run the file, select yes to all the prompts, and restart Internet Explorer.
Your message was not sent
Your account... Your message was not sent
account has been temporarily blocked from sending messages. This block
can be caused by sending messages that trigger our spam filters, or by
having too many recipients in one email. We encourage you to review the
contents and recipient list of your message, and try sending it at
after an hour or two. Doing so will usually resolve the matter. If
you are still unable to send messages after a 24-hour period, please
read our FAQ for more information and to request Customer Care
how do u send mail is it with web access or with the email clients like outlook , outlook express....
are u getting any error message
if u r using web access ie if u accessing ur mail with the internet explorer go to internet options in the tools and try deleting the cookies and files. if ur using the ie 7 try resetting to default this wud resolve the problem if still persists get back with the error code or how did this happen
Try this Solution on your desktop PC: 1. In Outlook Web Access [OWA] , click on the "options" in the left Task Pane.
2. Under “E-mail Security” and Click Install or Upgrade the S/MIME Control. This will download a new add-on.
3. Click “RUN” when asked about the Microsoft Outlook Web Access S/MIME install and security warning.
4. Close and RESTART IE7
If the above trick still doesn't work then it more sounds like the Exchange server needs a patch http://www.microsoft.com/downloads/details.aspx?FamilyId=41275DEC-4C01-4C41-AA64-C9DBE5EA3F7E&displaylang=en [path to the patch] If you by chance happen to maintain the exchange server then install the above patch and restart exchange service
or check this site for reference: http://smtp25.blogspot.com/2007/08/owa-vista-red-x-on-reply-mails.html
If the customer is not getting the EDGE/GPRS in small case then search the network manually in the handset and then do a hard reboot.
If the customer able to send mails then tries to re-integrate the accounts and then send the service book to the customer. Once customer receives the service book then request to do a hard reboot.
If the customer is not able to send the mails then it will come back to him with a cross mark. Open that cross mark mails and you will get the error at the top of the mails. Read out the error and depending upon it does the troubleshooting
If the customer is using OWA account then we need to check the mail delivery location. If the mail delivery is in mailbox then we need to re-integrate the account and if the mail delivery is in the pst then change it to mailbox. Also check the total count of mails in the inbox should be less than 900.
If the above step don’t work then poll the account from the admin site and then send service book.
Finally if none of the steps works then raise ticket for BIS.