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I just solved the same problem yesterday. When you download the firmware, save it to yur desktop and burn a CD because the gigabeat won't get it unless there is an actual CD in the rom.
Now, connect the gigabeat to the computer and let the firmware install. The unit will automatically restart twice. Here's the tricky part. You have to hold down the start button on the device until you see the start screen. (It took awhile for me to figure that out!)
After I saw the start screen, I saw that all my files were there! YAY
hi i had the same problem and updated gigabeat room to version 3 , not the actual gigabeat just its pc software , and it seems to work ok most of the time but only if i load gigabeat watcher after plugging in my player . hope this helps ,i emailed toshiba uk but they told me that they have no intention of updating the players firmware ,
I have a similar problem. I bought a new gigabeat U 2Gb in USA last week. It functioned properly in computers in USA. Now I'm in Argentina and I can't connect it to my computer (windows XP and windows media player 10 both in spanish)I tried install WMP 10 in english that came in the CD and the other two files windowsmedia10-kb902344-x86-intl.exe and windowsmedia10-kb895316-x86-enu.exe and in the last case apear this message: "Setup cannot update your WMP 10 files because the language installed on your system is different from the update language". Do you have any suggestion to solve my problem? Thanks
the solution is simple. Simply Run both Gigabeat watcher and giga-room programs as administrator if u have windows vista.
How to do this :
Click on start in the taskbar at the bottom right of your screen,
then click on all programs,
then click on the Toshiba Gigaroom Folder,
then right click Gigabeat watcher and click on "Run as Administrator"
then right click "Gigaroom" and click on Run as Administrator
and then look in the bottom right of the taskbar, the little Gigabeat watcher symbol should be there with a green square instead of grey. If its green then it means Vista has recognised your gigabeat and u can now transfer music to it via gigaroom. i hope this helps people as i was on the verge of buying XP myself again... Peace all and HAPPY GIGABEATIN!
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