Question about Brother DCP 115C All-In-One InkJet Printer

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Printer will not print black ink. New brother cartridge has been replaced but will not work.All coulour working fine.only black a problem

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  • jabezdc Mar 14, 2008

    Tried the water but did not work. Also tried other cartridge but not work.

  • jabezdc Mar 15, 2008

    It is so good to have people like you to help us with problems, however, I was unsucessful in my attempts of your solution. thanks anyway. Duds Car

  • jabezdc Mar 15, 2008

    Appreciate help, but did not work. will see repairman. Thanks very much.............. jabezdc

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More than likely you have a problem with your printhead not your cartridge but no genuine cartridges cause the most problems. It either dries out, clogs up or a piece of jammed paper gets stuck on the printhead.

Run the cleaning cycle a few times to try to resolve or open the scanner cover and try to see paper under the carriage/printhead on the right hand side just under the cover.

Otherwise the printhead requires replacement.

Posted on Mar 14, 2008

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Okay ill try your suggestions guys,,hope it work...thank

Posted on Apr 02, 2008

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Hello!

clean the black cartridge maybe dry up and fix it firmly. touching to the holder.

verify that the new black cartridge is not empty. else clean the pin touching to the holder.

may this help,
melnavz

Posted on Mar 14, 2008

  • 1 more comment 
  • Emelio Navaja
    Emelio Navaja Mar 14, 2008

    What happen? why did you not leave comment so that i know whats wrong winth my solution.



    Ok please try another black ink if it is work in it. if no available ink then, try to soak the ink pin onto the lukewarm water for 30 seconds and wipe it out until dry and then insert it back to the ink holder.



    hope this work now.

  • Emelio Navaja
    Emelio Navaja Mar 14, 2008

    I have done research on this and encounter same problems with no luck solution. I n this case i will suggest you to check the circuit of your printer .. if affraid to do so , maybe you should let the repairman do it for you.



    I will notify you later if i found solution of your problem.

    best resgards, melnavz.

  • Emelio Navaja
    Emelio Navaja Mar 17, 2008

    Thanks for your comments. Hope you will continue using fixya soon. Its oue pleasure to help you.! melnavz

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