Question about Dell DVD-rom DVD Drive

1 Answer

Vostro laptop dvd/cd player not seen by system.

New Vostro 1000 laptop with DVD/CD drive. discs do not play. drive is not seen on computer drive display window. (hard drives are listed but no disc drive)

Windows Media Player does not auto play nor are discs loaded into drive listed.

when a disc is loaded, the drive seems to spin up. light comes on. but nothing else happens.

Posted by on

  • 1 more comment 
  • gjhunt Oct 09, 2008

    Vostro 1000... CDrom is not being recognized by the laptop anymore. This "fix" didn't work at all. I can't even install the original drivers... when I try it just says no CDrom drive detected.

  • Anonymous Dec 20, 2008

    my cd dvd player will not work on my new vostro 1000 laptop. it worked fin.
    all it does is when i put a cd in thelight comes on, it spins then it all stops.


  • Peret Mar 02, 2009

    Maanita - fixed it! Thanks!

    In my case the DVD drive came up as "not found" (code 41) in device manager, although if I uninstalled it, it was always found on reboot. The culprit was an UpperFilters key from something called Gear, no doubt some DRM crippleware.


×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,142 Answers

1.go to bios by pressing f2 key on dell logo
set num lock caps lock scroll lock on
press alt + e
press alt + f
press esc twice

2.
Step 1: Start Registry Editor loadTOCNode(3, 'resolution'); Click Start, click Run, type regedit, and then click OK. Registry Editor starts.
Step 2: Delete the UpperFilters registry entry loadTOCNode(3, 'resolution'); 1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE. 2. Expand SYSTEM, and then expand CurrentControlSet. 3. Expand Control, and then expand Class. 4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}. 5. In the right pane (topic area), click UpperFilters.

Note An UpperFilters.bak registry entry may also appear. To delete the UpperFilters registry entry, you must click UpperFilters and not UpperFilters.bak. 6. On the Edit menu, click Delete. 7. When you receive the following message, click Yes to confirm the deletion of the UpperFilters registry entry: Are you sure you want to delete this value?The UpperFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.

Note Do not exit Registry Editor. You must have this program for the next step.
Step 3: Delete the LowerFilters registry entry loadTOCNode(3, 'resolution'); 1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE. 2. Expand SYSTEM, and then expand CurrentControlSet. 3. Expand Control, and then expand Class. 4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}. 5. In the right pane (topic area), click LowerFilters.

Note An LowerFilters.bak registry entry may also appear. To delete the LowerFilters registry entry, you must click LowerFilters and not LowerFilters.bak. 6. On the Edit menu, click Delete. 7. When you receive the following message, click Yes to confirm the deletion of the LowerFilters registry entry: Are you sure you want to delete this value?The LowerFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey. 8. Exit Registry Editor.
Step 4: Restart the computer loadTOCNode(3, 'resolution');

Posted on Mar 14, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Vostro 1500 compaq cdr dvd player not work


Replace the CD/DVD player -- less than $20 for a new one.
Take the old/broken one to the computer-store, to get a new one with matching power/data connectors.

Feb 12, 2014 | Dell Vostro Computers & Internet

1 Answer

The DVD drive on my laptop is Dvd + - Rw I need to make a recovery disc but not sure which discs to put in


You can use CD, DVD, DVD Double Layer for Windows 7 Recovery disc you can use a CD 700MB is sufficient

Jan 15, 2013 | Dell Vostro 2520 Laptop Computer- Intel...

2 Answers

After formatting my dell vostro 1510 DVD drive will not read or play DVD discs


If you reinstalled Windows from the Dell-provided "System Restore" CD/DVD disks, you should be able to play DVD disks.

If you reinstalled Windows from some "other" Windows disks, you should be able to view the files/folders on any DVD-disk, but you will be lacking the software to properly "decode" those files, and to "play" the content.

May 24, 2011 | Dell DVD-rom DVD Drive

1 Answer

DVD plays in DVD player is not seen at all by Windows XP


Hi,it's obvious from your problem that the particular disc that cannot be viewed on your computer is of a formatt not supported by the windows XP.some DVDs are of low quality which can be viewed practically on any DVD player but as a result of their low quality and the sensitivity of the Windows they are not recognized by your computer. In as much as other DVDS play on your computer,it means there's no problem with your computer,but an unsupported disc formatt is been trying to be viewed and there's nothing you can do to view a DVD formatt not supported by your computer.please don't be bothered.
Thanks and take care

Apr 21, 2010 | LG SecurDisc 20x Internal Double-Layer DVD...

3 Answers

Dell Vostro 1310 - when turned on screen still blank, numlock blinking, capslock and scroll lock light on and stable. tried changed new RAM,issue still persist. whats wrong with it?


it may be bios problem or loose connection with Hard disc... So, follow the below steps: 1.remove the battery and power adapter 2.press the power on button 2 minutes 3.replace the battery 4.now on the laptop normally... now see the result.... ---------------------------------------------------------- if not solved then follow the below steps
1.remove the battery and power adapter 2.remove the hard disc,cd/dvd drive 3.replace the battery 4.now on the laptop normally... 5.if any display appears then problem with ur hard disc or cd/dvd drive.
------------------------------------------------------ follow the below steps to check the problem with your hard disc or cd/dvd drive
1.remove the battery and power adapter 2.remove the hard disc,cd/dvd drive 6.connect the cd/dvd drive 3.replace the battery 4.now on the laptop normally... 5.if any display appears then the cd/dvd drove has no problem,then problem with ur hard disc drive. ---------------------------------------------------

Apr 17, 2010 | Dell Vostro 1310 Laptop Computer PC...

1 Answer

Optiarc 7640A scratchs disc


It's time to replace that cd drive. Trying to repair a cd/dvd drive that is bad would cost more than getting a new one.

Oct 12, 2009 | Dell Vostro 1510 Notebook

5 Answers

I am using DELL Vostro 1510 Laptop.recently a dvd got stucked up inside the Drive .The thing is that the drive is not having manual Eject Button. At this time the system got hanged up,Even i tried clciking...


Mechanical you need to take the drive out and disassemble the casing. I seen one that the CD actully broke into millions of pieces. I was not there to experience the happening but was there to help save the drive.

Jul 27, 2009 | Dell Vostro 1510 Motherboard System Board...

1 Answer

Dvd player problems


When you put the DVD in the player, are you snapping it onto the spindle? You have to do that with notebook PCs, but not with desktops.

Mar 02, 2009 | Dell Vostro 1000 Notebook

1 Answer

Vostro laptop dvd/cd player not seen by system.


Try to get into the bios settings to make sure the device is enabled there.

Aug 02, 2008 | Acer Aspire 5610-4648 Notebook

1 Answer

DVD+RW


dot.gif Unable to read a CD-R or other recordable disc. Question: Unable to read a CD-R or other recordable disc.
Answer: Unfortunately this can be a difficult question to answer because of the amount of potential reasons for this issue to occur. Below is a listing of several steps and recommendations that can be taken to help identify the cause of the issue and/or resolve this issue.
Drivers Verify you have the latest drivers installed for the CD-R or recordable drive. There are numerous driver related issues that may cause a CD-R drive or other recordable to stop reading a CD-R disc. If you are running Microsoft Windows verify your drive is properly detected and listed in Device Manager with no conflicts or errors.
If Windows Device Manager detects an error on the drive or if it has other drives listed in Device Manager with errors on them remove the device from Device Manager and reboot the computer to let Windows re-initialize the drive.
If Windows shows no errors, the above steps did not resolve the issue, or you are running a different operating system check with the drive manufacturer for updated drivers. A listing of disc drivers can be found here.
CD-R disk Not all CD-R disks are compatible with all types and speeds of CD-R drives or other recordable drives (especially earlier CD-R drives). Verify the manufacturer gives 100% guarantee for supporting all drives and disc speeds, for example, TDK discs often give a 100% guarantee.
Pre-mastering/Mastering Software Pre-mastering software can sometimes produce incorrect tracks due to bugs. An incorrect ISO image could be generated, or incorrect sub header codes could be recorded in the case of Mode 2 discs. A good way to check whether the incompatibility problems lie with the originating software or with one of the other causes listed above is to test the same disc on several CD-ROM drives. If one drive is capable of reading the disc back correctly, chances are that the problem was not in the mastering, but is one or more of the other factors listed.
Disc is a recordable disc that the drive or player does not support Verify the drive supports the recordable media you are attempting to read. Below are some situations to watch out for.
  • Old CD-ROM or early DVD drive - Some early CD-ROM drives and Gen 1 DVD drives (some of the first DVD drives released) do not support CD-R discs and/or CD-RW discs. Not only does this apply to computers but also home entertainment DVD players.
  • CD-RW in CD-R or CD-ROM drive - CD-R drives are incapable of reading CD-RW drives. If you are using a CD-RW disc verify the drive is a CD-ROM or CD-R drive is capable of reading the disc.
  • DVD recordable discs - If you have a DVD recordable disc and are unable to get it to read verify that the DVD drive is not a Gen 1 DVD drive and/or that it supports reading the DVD recordable media you are using. Additionally a standard CD-ROM, CD-R, CD-RW, etc drive is not able to read DVD discs.
Disc was created incorrectly Make sure you're creating the disc properly. For example, a common mistake users make when creating audio CD's that they can listen to in their computer, car, or home stereo is burning the MP3 files or other files directly to the CD as a Data disc and not an Audio disc. All this will do is burn the data files to the disc and not create an audio disc. This may allow you to listen to the audio files in the computer but will not allow you to listen to the music in the majority of other CD players unless they support MP3 format.
Disc or DVD contains media content not supported by the player Not all home entertainment DVD players are capable of supporting and playing all the different formats movie files and audio files are stored in. Make sure the format or codec of the movie or audio file you're saving to the CD or DVD is supported by the DVD player. If you're computer is capable of playing the files off the DVD but your home entertainment DVD player is not able to play the file it's likely you're encountering this issue.
Bad disc If after reading through the above recommendations you still continue to have the same issue it's possible that the disc is a bad disc. Try re-burning the disc and if possible try a different type of recordable disc.

Computer DVD Support

Click on the above link should get ya back up and going/Good Luck....Please dont for get to Vote.Thank you.

Dec 15, 2007 | HP Pavilion zd8000 Notebook

Not finding what you are looking for?
Computers & Internet Logo

1,668 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18381 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a Dell Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...