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Vizio Pop of Death P50 HDM

My Vizio P50 HDM made a loud pop which seems to come from a board labeled Z-sutain another forum said the problem is the Y sustain board should I change out both of them or will the Y-sustain board by it self solve the problem?

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  • rlcasado23 Jun 21, 2008

    I have the same problem. But can't locate the source of where the pop sound came from. Now I got no TV at all!

    Got poser but no image


  • cpclute Mar 14, 2009

    I have a Vizio 47 inch that made a loud pop and the picture went black and no audio, no light. I reset it, unplugged still not video or sound, the lights on the front come on but that is it.

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Its the capacitor on the power board that pop.they over heat its like a computer power supply if you had no fan to keep it cool..replace the capacitors on the power supply and it should work.if you can think of a way to keep the board cooler it wont happen again.

Posted on Nov 25, 2009

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I replaced the Z-sustain and the Y-sustain boards, and the audio came back, but I still have no video. can it still be the capacitor on the power supply? I did not change hthat

Posted on Jan 03, 2010

Do both unless you want another POP no video case.

Posted on Jun 20, 2008

Definately change out both of them at the same time otherwise the good one will short out the bad one.

Posted on Apr 10, 2008

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1 Answer

The POP of death on my Vizio tv...now does not turn on


You will have to take it to a TV repair center. it definately sounds like a short or the board has blown.

Apr 29, 2012 | Vizio L32 32 in. LCD HDTV

1 Answer

I have a vizio p50 hdm tv and i heard the pop of death and have a faint no signal display in the middle of the screen. can you tell me what happened?


something is wrong with your z board
you need to open the back of the tv and check the fuses on the boards it has 3 boards
left side y board ,right side z board .
check the fuses first
thanks
www.itvrepair.com

May 19, 2010 | Televison & Video

1 Answer

Pop sound then no picture, just sound


I assume this is a plasma TV? You will have a fuse blown on either the Y or Z sutain board, there is also a possibility one of the driver IC's has blown on the buffer board, this will shut down the screen & leave the audio working normally. You can check these boards which sit on the left & right hand sides of the screen.

Sep 23, 2009 | Televison & Video

1 Answer

I have a Vizio P50 HDM and while watching it last evening I heard a loud pop and the picture went into a very noisy/distorted condition. Sound is OK. Any ideas?


That loud pop is your Y and Z sustainer. Normally it goes out completly but yours is still half working. Not usally fixable yourself, because you may need to flash the control board f/w , which is proprietary and can't be aquired unless you work for them,

Jul 08, 2009 | V, Inc. Vizio P50HD Plasma Television

2 Answers

Vizio p50 hdm


Sounds like a bad power supply. I have a GV42L 42" manufactured in march 2007. It works perfect except the screen has a fracture on it. The warranty is voided because we damaged the screen. I can sell this to somone who has a good screen but needs boards or speakers, etc. Or I will buy your tv that has a good screen but damaged boards in it.
camckay7626@yahoo.com

Aug 13, 2008 | Vizio GV42L 42 in. LCD Television

1 Answer

Made popping sound then picture went black


I have the Vizio JV50P (Plasma) after 2 months it's started to make a loud pop sound then no picture. Vizio sent a third part repair man to replace the power board, main board, left and right sustainer boards and no less then 24 hours later... I had the same issue. I was just on the phone this evening with "Vizio level 3 support" and they out right lied to me. They told me they never heard of this issue before and yet it all over the internet. Shame on me for not searching the internet more thoroughly for known issues with Vizio products. If I had I would have easily found the term that seems to have associated itself with the Vizio’s line of flat panel TV’s ‘The Pop Of Death”

I am current climbing the Vizio Org Chart to get my money back. I have spoken from level 1 thru level 3 tech support. Who were willing to replace the defective unit with a refurbished unit!!! NO WAY! Then I spoke with a customer service rep and then his supervisor. “No Help!!!” They read from a script and showed no compassion for my issue. They too wanted to send me a refurbished set that is only covered by the balance of my warranty! A set that has the same issue that they can not even prevent from occurring and sets made as recent as 9/07 (manufactures date), new sets! I just left a voice mail message with the Customer Service Manager of Vizio corporate (aka V, inc.) and will await his call back tomorrow. I then searched the internet and found the term that seems to be growing in association to Vizio… ‘The Pop Of Death’ I can not wait to hit him with that term tomorrow! If I do not hear back from him, I will contact his superior. It’s very easy to find that information on the BBB. As far as I am concern Vizio is not only a poor product but a deceptive company who so far does not stand by their product. I will follow up this post in a week or so.

Mar 15, 2008 | Vizio P2 42 in. HD-Ready Plasma Television

5 Answers

P50HDM ... pop of death again


PLEASE READ THIS. I bought my P50HDM back in December 2005 at Costco. The 'Pop of death' hit last night. I called Vizio today and the tech person told me the warranty had expired. Nothing they could do except set up an appointment for a service call for which I would be responsible. When searching the web today I saw a post in which someone reported that they had also bought there P50 at Costco and that after calling the Costco concierge program @ 1-866-861-0450, they found out their TV was still in warranty even though it was also several years old. I called Costco, excellent people to deal with, and told them my problem. They entered Model# and Serial# into their system and informed me my set was still under warranty. From here the Costco technician calls Vizio direct and puts you on a three way call. In my case it took 25 minutes of waiting, I did not mind, and the Costco tech told she had to go through three levels of Vizio techs to get the correct person. I spoke directly with the Vizio representative as the Costco tech listened in. The Vizio tech apologized and said "YES, THIS IS A KNOWN PROBLEM" with th P50 and it is still under warranty and they will repair it for FREE. This is for real. If you bought through Costco call the above number and let them handle the Vizio people. If not, call Vizio and insist on speaking with a supervisor until they admit there is a problem with the P50 and they agree to repair it. They are apparently taught to reply that your warranty has expired, but when this amount of money is on the line you should push until they agree to fix at their cost. Please do not let Vizio tell you the warranty has expired bit, they have to fix it because it is a defective design. Call and do not let up, you will save a small fortune.

Mar 15, 2008 | V, Inc. Vizio P50HD Plasma Television

2 Answers

Visio P50 HDM television


Well, I have the same problem - I have a Vizio P50 HDM that died after 16 months of use (1 year warranty). I called Vizio and they gave me the number of their authorized service company. They told me that it was the YSUS board which would have to be replaced with the ZSUS board - $835.00 visit including parts. That was three months ago and they are still not here. This is a common problem - Do a Google search for the "Vizio Pop of Death". It seems most are not repairable and have to be replaced. Now I have a $2700 wall decoration. One idea might be to do a search on Ebay for the part number - More and more are showing up on Ebay from units with cracked screens - Good Luck. I was a component level TV tech for 20 years and will do this myself, probably with parts from Ebay. Some say they have had success taking it back to Costco or Sams, even after two years - If you got it at one of these stores, it wouldn't hurt to try.

Jan 10, 2008 | Televison & Video

8 Answers

Vizio p50 hdm lound pop nowno picture


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Common Issue.. Called Vizio .. told me has lifetime full waranty.. they knew from pop and no video what was wrong.. ordered parts without looking at set. Sending repairman out all in lass than 1 week.
Just be nice when you call.
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