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Portable Hard drive problem.

My computer (plus any other pc) has stopped recognizing my 160 gb western digital "passport" portable hard drive.... usually, you just plug it in the USB port, and it shows up as another drive.

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Run device manager and remove auknown device file..then restart the computer....

Posted on Mar 14, 2008

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Hi i have a western digital passport 320 gb P/N WDBAAA3200ABK-00 S/N: WX00A9928509 RECENTLY MY COMPUTER IS NOT RECOGNISING IT PLEASE HELP


Try a different computer if it doesn't recognize it either than its fried a tech could still try to take it apart and pull out the internal hard drive to salvage some of the data. good luck

Mar 03, 2011 | Western Digital WD Passport 250GB Portable...

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How do i unlock the password on my wd portable passport 750GB??


Unfortunately Western Digital say that there is no way to reset the password on their passport drives.

Jan 16, 2011 | Western Digital WD Passport 250GB Portable...

1 Answer

Why wont my Western Digital WD Passport 250GB Portable Drive 250 GB Hard Drive work?


Several possibilities:

* bad USB port in your computer (try another USB port)
* messed-up copy of Windows (try connecting to a different computer)
* damaged USB cable between computer and the Passport (replace it)
* bad disk-drive inside the enclosure (replace it)
* bad USB-to-disk-drive adapter (buy a new "empty" enclosure)

Check the warranty on it, to see if W.D. will replace it, at minimal cost to you. If the warranty has expired, W.D. has a "Customer Loyalty" program -- buy a new Passport through their web-site, and you qualify for a discount on your purchase.

Oct 30, 2010 | Western Digital WD Passport 250GB Portable...

1 Answer

Icon of my passport does not appear


what icon do you mean? im using also this kind of external storage.. try to resart your pc or reinstall the smartware.

Jul 17, 2010 | Western Digital WD Passport 250GB Portable...

1 Answer

My computer wont recognize the drive or allow me to reformat my passport.


Try downloading the device driver from western digital site for your respective OS. And try formatting it with the western digital inbuilt software, which works great.

Jun 30, 2010 | Western Digital My Passport Essential...

1 Answer

PC doesn't recognize Passport after Mac use


you must choose the format you wanna run on your hdd.mac and pc aren't the same.

Apr 16, 2010 | Western Digital WD Passport 250GB Portable...

1 Answer

Where can you purchase a new casing for a Western Digital 120 Gb Passport portable hard drive?


If your portable Hard drive is in waranty then I suggest sending it back to them stating the problem.


Oct 20, 2009 | Western Digital Passport 320GB External...

1 Answer

My WD 250GB passport portable hard drive is not recognized


If your system detects the connected device that is a good start. Was the drive formatted for another operating system? Certainly try the drive on another system and/or another drive on your system.

Aug 26, 2009 | Western Digital WD Passport 250GB Portable...

2 Answers

My portable hard drive is not recognized by my Mac G4 power book


You have to run mac tools that is on that hard drive prior to plugging it in.

Jun 14, 2009 | Western Digital WD Passport 250GB Portable...

1 Answer

Un recognized drive


what you should do is search for a driver for it so put the name of the usb then driver in a search engine and download and install a driver this should make the computer able to recognise the usb's software

Apr 04, 2009 | Western Digital WD Passport 250GB Portable...

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