Question about Westell Wirespeed VersaLink (A99-327W11-00) Router (A99327W1100)

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Wireless connect new dell laptop see's the westell wireless signal but won't connect. other wireless laptop in home works fine???? 1 1/2 hrs with dell no help.same result with phone co. tech support.

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  • drunk santa Mar 24, 2008

    my dell pc works fine but i do not get a connection with my hp laptop.

  • garbow2007 Apr 12, 2008

    I have a dell notebook and it's wireless works great. I just got a new dell notebook and I can't get it to connect to the wireless!! I went through the Westell over and over and have not found anything that explains it!

  • Anonymous May 21, 2008

    similar issue - dell inspiron 1526 with dell wireless 1390 (broadcom chipset) can see the network, but doesn't recieve the authentication packet from the router.

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Call your ISP and demand a DSL tech visit. It sounds like either you do not have the correct password in your gateway to allow for access OR you have your computers wireless connection trned off. On my dell, i use Intel pro wireless set to connect. Your ISP's csr support should be able to get this up and running for you.

Posted on Jun 04, 2008

  • donpihs72 Jun 04, 2008

    Main Window
    The Intel PROSet/Wireless Main Window allows you to:



    • View the current connection status (signal quality, speed and current network name).


    • Scan for available wireless networks.


    • Manage profiles.


    • Auto-connect profiles to available networks in a specific order defined in the Profile list.


    • Connect to infrastructure and ad hoc networks.


    • Configure adapter settings.


    • Troubleshoot wireless connection problems.



    Intel PROSet/Wireless Help


    • Press the F1 key or click the menu option to access help information.


    • To view information use the Contents in the left-side pane. Double-click on a book icon to open an item


    • Click on the Index or Search tag to look for a specific term.



    Starting Intel PROSet/Wireless
    Launch Intel PROSet/Wireless either from the task tray icon, the Windows Start button, or from the Windows Control Panel icon.

    To launch Intel PROSet/Wireless use either of the following methods:



    • Click Start > Programs > Intel PROSet/Wireless > Intel PROSet/Wireless.


    • Right-click the task tray icon located in the lower right corner of your Windows Desktop, and click the menu option Open Intel PROSet/Wireless.


    • Double-click the task tray icon to open Intel PROSet/Wireless.



    Close Intel PROSet/Wireless
    To close Intel PROSet/Wireless from the main window:



    • Select File > Exit from the main window menu options.


    • Click Close.

    To Hide the task tray icon:



    • Right-click the task tray icon and click Hide Icon.



    Connection Status Icons
    The connection status icons indicate the current connection status of your wireless adapter. The connection status icon displays in the Intel PROSet/Wireless main window. The task tray icon also indicates the current connection status. Refer to Task Tray Icons for more information.

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Did you introduce new equipment recently--microwaves etc? These could degrade the signals...some paints could degrade signal so if you have painted the kitchen recently this could be part of the problem.

On the other hand it could be your laptop's wifi adapter. I recommend powering off the computer and repowering; reinstalling the driver.

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So you having problem issue on the wireless router?

Try this:
1. See the icons on the down-right.
2. There'll icon with wireless connection.
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Hope this help! Pm me if there's any questions =]

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Garbow,

You need to setup a feature called "Port Forwarding." Do you know what program you will use to access your desktop remotely? I recommend windows windows remote desktop or VNC programs.

The link below is a complete walkthrough on how to enable port forwarding for windows remote desktop from a westell 327.

http://www.portforward.com/english/routers/port_forwarding/Westell/D90-327W15-06/Remote_Desktop.htm

There is an alternative option called a DMZ which you could use. Let me know if you need further assistance.

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thanks for the vague and non-informative answer though whoever that was.

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Hi HHC,

You can try resetting the Westell to defaults, but pressing a thin pin, (Paperclip works great!) into the reset hole, in the back, and holding it in for 10 sec. You could also try using the lowest channel you. Most Westell's I have worked with have good wireless range, though. Test your laptop at a nearby hotspot, i.e. Starbucks. McDonalds, etc. If it is not the laptop, (Averatec laptops have horrible range!) and the reset don't fix it, have it replaced.

Good Luck!

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