Question about HP Compaq Presario Media Center SR1750NX (EL445AA) PC Desktop

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Usb hell! Here's the scenario: I decided to restore my PC to its factory conditions. I burnt the neccesary disks, I'm about halfway through when the computer tells me disk 2 is corrupted. So I order restore disks from Compaq, I restore my computer and everything is working better except, unbeknownst to me, the usb ports, photo card readers, and serial port no longer work. If I go under USB in the device manager apparently USB Mass Storage is missing. While I've been in device manager before, I have never looked under the properties of USB. I called Compaq and they said to restore it again. Which is fine except everything for my wife's business is on there now because that was like two weeks ago!! Not to mention I just reinstalle all my stuff. If anybody can help, it would be greatly appreciated. Thanks.

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Hi BlackLewis, try windows update before trying another re-install. Windows will see that you are missing drivers for some of your hardware. You'll have to check & add them to your download.
Also go to Compaq & install what your missing first from this link. Not much here.
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=1815877&lang=en

Than try going through this link:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00041380&cc=us&lc=en&dlc=en&product=1815877&dlc=en&lang=en

You do not have to do a full system restore with the recovery CD's. You have the option to just re-install windows / repair.
Your personal data should still be intact.
You also have a DVD-RW writer in that Presario SR1750NX & can back up your personal data just in case.
The most likley folders to back up are:
User Name\My Documents
User Name\Favorites
User name\ Application Data\Identities
User name\ Application Data\Microsoft\Address Book
User name\Local Settings\Application Data\Identities
You can copy these floders back to a reinstalled OS.

You will still have to reinstall othe programs like printer software & your wife's business software & data.

Good Luck & Best Regards!

Posted on Mar 14, 2008

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Hello!

If im right you have a CD utilities enclesed in your system right? You should install the cd utilities to resolve all the unknown issues the in the device manager. please insert the cd and install all necessary drivers need by your system. if you have no cd utilities the you can download it here: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1815877&lc=en&cc=us&dlc=en&submit.y=8&submit.x=4&lang=en&cc=us&y=9&x=4

just select your operating system.

melnavz

Posted on Mar 14, 2008

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Have you tried the Compaq Application driver recovery?

Click on Start , All programs , and then Hewlett-Packard or Compaq .


NOTE: If the Hewlett-Packard or Compaq folder does not appear, skip to the next step.

Then, click on any of the folders below (just one of them will be available depending on the model of your computer):

  1. HP Pavilion PC Tools ,

  • Compaq Presario PC Tools ,
  • PC Help and Tools , or
  • PC Recovery Tools .
  1. Click HP or Compaq Application Recovery .
  2. Select Driver Installation and click Next .
Select which drivers are to be installed, If you don't have this console go to windows update to see if microsoft can auto update for you,

Posted on Mar 14, 2008

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