Question about HP PSC 1315 All-In-One InkJet Printer

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HP F370 PSC

Need solution to my printer some mechanical problem..Print heads slams on both sides of printer creating terrrible noise then paper and E error indicator ligths up.

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  • noppix Mar 14, 2008

    First of all thank you for the response regarding to my problem.. I try it but for no avail same problem occur. is there some other advice regarding the cause of printerhead mis behaviour.

  • noppix Mar 15, 2008

    Again thanks for the response and advice maybe the problem originated not only on the sensor but also for the mainboard because upon powering up the unit the problem immediately occur and i noticed also opening the printer head access door its no response and stay to the position where it is usually park. Regarding about printer driver original cd that bundled to the printer was used and besides scanning trough computer was done with no errors, that problem lies only on printing. Again thank you and more power.

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One possibility is. look toward the back of the printer, there is a strip of clear plastic, about a quarter inch wide and clear. It runs the length of the print head area. That contains the stop strip. That strip or the sensor on the print head itself may be dirty and not sensing the strip, therefor not knowing when to stop.

Posted on Mar 14, 2008

  • Rick Kasper Mar 14, 2008

    The print head sensor itself may have failed and simply is not sensing when it gets to the stripe. That seems like what is going on now.

    Less likely is some software corruption in the printer. That may be very hard to reload with the printer crashing.

    You can go to www.hp.com and to their driver and software location, download the software and see if your printer will accept it.

    Honestly if it comes down to not being able to correct it with the software, give consideration to simply replacing it. I know that's not what you want to hear, but parts and labor to repair those, is pretty expensive.

    The main processor in the printer may have also failed. Even if your sensors are working, but that board is not reading the signal, it will slam the print head as such.
    Sincerely wish I could offer you more. There really is not a lot that senses that head, just when the sensor light is no longer reflected through that strip, it signals it to stop.

    Let me know ....

  • Rick Kasper Mar 14, 2008

    Wish I did. Once you clean the strip and sensor, most likely a more involved electrical problem. wish I could offer more, But not much to sensing that movement of the print head

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Read over the following paper jam link from hp.com. It might help you get the paper jam indicator to not light up:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=buu00697&tmp_track_link=ot_faqs/top_issues/en_us/buu00697/loc:6&lc=en&dlc=en&cc=us&product=90764

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