Sudden temporary loss of picture. Audio remains ok. Picture loss can occur from live signal or recorded DVR. After a few seconds the picture normally reappears. Tapping the TV will often get the picture back immediately. The problem doesn't normally start unless the tv has been on for over 1 hour.
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This is an ongoing problem with Mitsubishi DLP HDTV's contact the Customer Service at 1-800-332-211. Tell them this has been going on for a while and you want the TV either Fixed or Replaced. Ask for Adrianne Hardt, she is a Customer Service Manager...... TELL HER RICK GRIFFITH told you to call.
I am in the 4th week negociations with Mitsubishi over these exact problems. I purchased my 57" DLP HDTV in Aug of 06. Replaced the Lamp 3 times and have had 5 Service calls. I DO NOT have and extended Warranty. Mitsubishi provided me with the extention in writing and stated if any problem occurred again they would replace the Unit or provided monetary compensation.
Good Luck and be persistant.
Any of you can email me for from info and firstname.lastname@example.org
It's likely the Ssb is out, Philips p/n# 319801634710 which on a difficult scale of 1-10 is about a 6 or 7 for repairs. That is a DPTV310 chassis and somewhat tight quarters inside. It's not so bad taking the strappings loose to get at the board but a tight area to work through getting the standup board unplugged from the signal board. One noteable caution: unplug the set for at least 10 minutes before opening the back VERY STATIC SENSITIVE..
i am having the same problem, but mine occurs about every 3 minutes. i get a 1 second pause in the audio that shows up in the recordings as well as live. it doesnt seem to matter if it is hd or not, but very frustrating.