I keep getting a paper jam message but there is no paper jam. any idea????

there still a small peace in there some where.

Try this...

This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.

any sensor actuator broken?

It is usually dirty and old fuser. It would takes longer time to heat up and also triggering error messages. Try changing that.

message keeps showing print cartridge cradle cannot move, I have check everything, no paper jams nothing under printer, I am turned off printed but keep getting same message.

mine does too! help

check both paper paths. Open the machine using both levers on the right. Close it again.

I get a Jammed paper message on the read out, I have cleaned out all the paper and pressed stop/cancel button but it still keeps saying that there is a paper jammed in it.

We have the same problem. Do not by shit next time