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I INSTALLED MODEL T-S461-HSB TO MY WINDOWS XP AND IT STILL DON'T WRITE OR SHOW THE SIGNATURE THATS BEING WRITTEN DOWN. CAN YOU PLEASE TELL ME WHAT I'M DOING WRONG.

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  • Anonymous Jun 10, 2008

    Cannot find driver to download for Topaz T-S461-HSB signature pad. The FixYa answer provided was worthless since it provided no link to the driver.


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You download the software eapp for using the signature pads here is the minimum requirements of install eapp software

I INSTALLED MODEL T-S461-HSB TO - image002.gif
The eApp software was designed to function on both laptop and tablet PC computers.
Below are the hardware/software requirements for each configuration.
Note: eApp should run under Windows 2000, Windows XP Home and Media Center versions but Windows XP Professional (32 bit) and Windows Vista (32 bit) are the only 2 operating systems that the eApp help desk currently support. Use of an unsupported operating system can inhibit your ability to use eApp as it was intended and cause extra 3rd party support expenses.
Laptop -
Minimum Requirements:
1.2 GHz CPU or faster
512 MB Ram
20 GB Hard drive
Windows XP Professional
Windows Vista

Recommended Requirements:
1.7 GHz CPU or faster
1 GB Ram
60 GB Hard drive
Windows XP Professional
512MB USB Flash

Firewall and Virus protection software -
Any third-party protection software will do. Firewall and virus protection software should be running at all times to insure that your computer is not compromised and that customer information is not stolen. In the event of a system error you may be asked to provide the help desk with the results of a current virus scan to insure your machine is functioning properly. Failure to provide the scan results may result in a delay in resolving the problem.


Signature Capture Pad - Topaz SigLite Slim 1x5

Tablet PC -
Minimum Requirements:
1.2 GHz CPU or faster
512 MB Ram
20 GB Hard drive
Windows XP Professional
Windows Vista

Recommended Requirements:
1.5 GHz CPU or faster
1 GB Ram
60 GB Hard drive
Windows XP Professional

512MB USB Flash Drive
Firewall and Virus protection software -
Any third-party protection software will do. Firewall and virus protection software should be running at all times to insure that your computer is not compromised and that customer information is not stolen. In the event of a system error you may be asked to provide the help desk with the results of a current virus scan to insure your machine is functioning properly. Failure to provide the scan results may result in a delay in resolving the problem.

Tablet PC Signature Capture Software -
Topaz Tablet PC Software $100.00 USD
A signature capture pad is NOT required but special software is needed for the Tablet PC.

Posted on Mar 14, 2008

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