Question about Xerox Phaser 6250DP Laser Printer

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Xerox Phaser 6120 color problems

My Phaser 6120 prints color as big smeary blobs. It was fine until I printed a sheet of labels and one got stuck inside on the plastic transfer belt. I carefully removed the label. But since then the color has gone haywire. Black text prints perfectly, but any color area on the paper gets totally distorted, in the wrong colors, with streaky lines through every color image.

One other thing I must say is that I am using non-Xerox cartridges that have been a huge problem. The cyan leaked blue powder and had to be replaced. The chip on another one went bad and had to be replaced. Now, the magenta cartridge is leaking red powder.

I need help!!!!!

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  • Anonymous Jun 21, 2008

    Printer produces vertkal stripes only at colors and only at one position. Black prints fine.

  • Rick Hamilton
    Rick Hamilton Nov 13, 2008

    I can print a page full of black text just perfectly. But a Word or Pub document with a photo gets white streaks through the photos!! Whether it's a color photo or a B&W photo !! White Streaks occur at the same location on the paper. But they are interuppted where the image is really dark!! Help!!



    rick

  • Anonymous Mar 26, 2014

    black is coming out grey and other colors are off

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I am running this one and I perplexed by what your saying.
Although I will offer some ideas.
I am running through my mind why the label would only affect the colors.
So some of what I am saying here is thinking.
That is a carousel color printer, and the label is confusing me, mainly since you said black is fine.
I can understand one color being off with the third party toners, but not all 3.
What you are having in some way has to be a contact issue, as if a piece of the label would up on a ground contact.
I would first try removing the transfer assembly, all the toners and the imaging unit, and carefully inspect for another piece of label.
Look at all the metal contacts on the cartridges and internally to the machine, see if one is dirty or somehow bent.
Go into you menus and run a color calibration series, and also do a memory clear, and NVM/NVRAM reset. But before you do any resets print out a configuration page to confirm your addressing if your using an Ethernet cable.
USB wont make a difference.
The reason I suggest the resets and calibrations is the label could have caused some high voltage arching and therefore corruption.
But, then again, why wouldn't that affect black and white. What does black graphics look like?
This one is making my mind spin.
Calibration makes sense because you say you have wrong color substitution, yet doesn't address streaky appearance That to me suggests a bad ground contact, But why only bad in color LOL.Ahhhh you have me nutty with this one. LOL.
I keep migrating back to software corruption or mis calibration.
Let me know if this makes sense or helps. Reading your problem makes me want to see this one.
Anyhow let me know if my rambling, which is rare helps.

Posted on Mar 14, 2008

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Posted on Mar 14, 2008

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