Question about HP OfficeJet 4315 All-In-One InkJet Printer

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Fax failure message on hp4315

Everything on my 4315 works great, except for the fax. It was working well, but then all of a sudden stopped working. Now when I turn on my 4 in 1, I get the blinking exclamation point and "fax failure" message. We've had the fax for a little over 1 year. I ran a fax test report, but it shows "fail" (no surprise there). We've changed nothing as far as service providers. What could be the problem?

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  • Anonymous May 01, 2008

    i cand send and print on the 4315, but cannot receive faxes. the phone rings, the fax answers, the fax makes a 'fax sound" and then the transmission fails

  • Anonymous Jul 11, 2008

    fax failure keeps popping up

  • Agnel Johnson
    Agnel Johnson May 11, 2010

    please provide me the exact error message that you are getting while you are sending fax. check whether there is any error number. if so please provide me that also.



    provide me in detail about the fax test result.



    are u able to receive faxes???

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  • 188 Answers

Hi,

Please click on the web link given below and perform the steps as provided in the web page.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu02151&cc=us&lc=en&dlc=en&product=1138342

This should fix the issue.
Have a great day!

Posted on Mar 27, 2008

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