Question about HP OfficeJet 4215 All-In-One InkJet Printer

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Cartridge error I have done everything the manual said , new cartridges and all still get error

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  • totti mulei Mar 28, 2008

    cartridge error

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  • 188 Answers

Hi Charliemo,

Please click on the web link given below and perform the steps as provided in the web link.

Make sure that the ink cartridges are correct if you are in US.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=buu02180&cc=us&lc=en&dlc=en&product=351106#

This will fix the issue or else you can chat with online HP Technical support.
This is free of cost.
Here is the link.

http://h50203.www5.hp.com/HPISWeb/Customer/product.aspx?option=activechat&origin=acp&region=NA&pnid=&printermodel=&chat=&callfrom=hp&ctype=&cc=US,US&fromAD=1

Posted on Mar 20, 2008

6 Suggested Answers

  • 11 Answers

SOURCE: HP Officejet All in One Printer "Cartridge Error"

Have you put new cartridges in?

Posted on Sep 10, 2008

  • 1 Answer

SOURCE: Missing Toner Cartridge

Try first removing all paper from paper trays and then reinserting cartridge, etc.

Posted on Nov 09, 2008

leroyal
  • 2120 Answers

SOURCE: remove and check cartridge

Replace all ink cartridges at the same time.

Posted on Jan 23, 2009

  • 24 Answers

SOURCE: It is showing check cartridges. i have done

I had the same problem. First, be sure you are using HP cartridges, others MAY work. Be sure they are installed properly and not out of ink. Try the HP reset sequence as defined on their web site. If all else fails, you might shop for a new printer, which I ended up doing.

Posted on Oct 13, 2009

  • 1751 Answers

SOURCE: Cartridge error... Remove and re-insert cartridge

clean contacts on the cartridge carier with a wet towel

Posted on Oct 30, 2010

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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Hi there Error 50c
Ok try this.

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
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4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

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Hi there Error 50c
Here we go try this out.

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

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