Question about HP OfficeJet 4215 All-In-One InkJet Printer

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Cartridge error I have done everything the manual said , new cartridges and all still get error

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  • totti mulei Mar 28, 2008

    cartridge error

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  • Expert
  • 188 Answers

Hi Charliemo,

Please click on the web link given below and perform the steps as provided in the web link.

Make sure that the ink cartridges are correct if you are in US.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=buu02180&cc=us&lc=en&dlc=en&product=351106#

This will fix the issue or else you can chat with online HP Technical support.
This is free of cost.
Here is the link.

http://h50203.www5.hp.com/HPISWeb/Customer/product.aspx?option=activechat&origin=acp&region=NA&pnid=&printermodel=&chat=&callfrom=hp&ctype=&cc=US,US&fromAD=1

Posted on Mar 20, 2008

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SOURCE: HP Officejet All in One Printer "Cartridge Error"

Have you put new cartridges in?

Posted on Sep 10, 2008

  • 1 Answer

SOURCE: Missing Toner Cartridge

Try first removing all paper from paper trays and then reinserting cartridge, etc.

Posted on Nov 09, 2008

leroyal
  • 2120 Answers

SOURCE: remove and check cartridge

Replace all ink cartridges at the same time.

Posted on Jan 23, 2009

  • 24 Answers

SOURCE: It is showing check cartridges. i have done

I had the same problem. First, be sure you are using HP cartridges, others MAY work. Be sure they are installed properly and not out of ink. Try the HP reset sequence as defined on their web site. If all else fails, you might shop for a new printer, which I ended up doing.

Posted on Oct 13, 2009

  • 1751 Answers

SOURCE: Cartridge error... Remove and re-insert cartridge

clean contacts on the cartridge carier with a wet towel

Posted on Oct 30, 2010

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My HP Photosmart 2710 All In One Printer has the following error: "Remove and check cartridge on right". I have removed cartridge, restarted the printer and my computer. Nothing seems to get...


Is this a new HP cartridge and the correct one for your printer? If it is a refilled cartridge, try replacing with a brand new HP cartridge.

Next try cleaning the contacts on the cartridge and the cartridge carrier. (While you are at it, make sure that there is no left over tape on the cartridge or other issues blocking the cartridge) To clean have distilled water and lint free clothes available. Bottled water and coffee filters will work. Tap water is not a good choice for this. With the printer on, open the printer cover and wait for the unit to stop moving the carriage. Remove the right cartridge and then unplug the printer. Then dampen your first cloth (wring out any excess water with your fingers), wipe the electrical contacts until no excess ink or any dirt remains. Do not touch the ink nozzles.

With another damp cloth, wipe the contacts in the cartridge carrier.

Either let everything sit for 10 minutes or dry with another lint free cloth. Reinsert the cartridge, making sure that the cartridge is fully seated in the carrier. Then plug in the printer. Finally close the printer cover.

Check if your error persists. If it does, try cleaning the contacts again. If the error repeats again, try a new cartridge if you haven't yet done this step. If a new cartridge fails to solve the problem, check if the cartridge is under warranty. If it is, contact HP.

One option is to try printing with the right hand cartridge removed. This will provide grey-scale documents if black is left in. If you only have the color cartridge in place, your pictures may look odd.

I hope this helps.

Cindy Wells

May 10, 2011 | HP Photosmart 2710 All-In-One InkJet...

1 Answer

"LEFT CARTRIDGE INCORRECT" everything was ok


Re-seat the black cartridge and make sure it's properly inserted. If error continues, try to insert a different known working black cartridge to determine if the other is faulty.

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I have a Lexmark X6170 and when I try to copy it says "error 50C cartridge error consult manual. I have changed the black cartridge but not the color I don't use color it was working fine . I can find my...


The error is telling you that the color or black cartridge is missing. It's not recognizing one of your cartridges, most probably the new black cartridge. Here's a link to the Lexmark website to guide you on what to do with that problem. http://bit.ly/bkCWPF

Mar 25, 2010 | Lexmark X6170 All-In-One InkJet Printer

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Says cartridge error 50C, see manual but i can't fix it


The error basically seems to mean that one or both of the cartridges is defective. It had me take out one cartridge and see if the error happens again.

I had both cartridges in and I got the error message2.gif. I took out the color cartridge and the error message went away. I put the color one back in and I got the error message again.

I replaced the cartridge and everything works fine.

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I am receiving the ?Print cartridge problem-[Tri-Color] refer to device doc. to troubleshoot.? Error message on my Hp j4580. There is no help in doc and nothing I?ve tried (cleaning etc.)works. Should I...


I had the same problem. I called hp and spent an hour running through the troubleshooting things that I'd already done. They ended up sending me a new ink cartridge, and surprisingly, it worked. For some reason, the printer refused to recognize a nearly full ink cartridge. Go figure. It seems to be working for now, but it's a huge waste of ink and money. If you have the patience for it, call hp and see if they will replace your cartridges.

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1 Answer

Printer will not print it will say error 50c


Hi there Error 50c
Ok try this.

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Sep 18, 2009 | Dell A940 All-In-One InkJet Printer

2 Answers

I'm told by the HP Officejet J4540 that the color cartiridge has a problem. It is new. I've done all I know to do. It tells me to refer to the device documentatio. Got any ideas? THANKS!! Everytime I try...


IS IT REFILLED IF NOT TRY TO ALIGN THE CARTRIDGE

REMOVE THE CABLE FROM THE BACK

PRESS # AND 6 AND BY KEEPING THEM PRESSED INSERT THE POWER CABLE

ALIGN THEN

Sep 18, 2009 | Office Equipment & Supplies

1 Answer

Error 50c Using real Dell carts Tried reinstalling drivers still


Hi there Error 50c
Here we go try this out.

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Mar 26, 2009 | Dell A940 All-In-One InkJet Printer

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