I SPOKE WITH TOMTOM TECH EARLIER AND THEY HELPED ME UPDATE. AFTER THE HELP I FOLLOWED THE INSTRUCTIONS . I WAS ASKED TO BACK UP AND I DID. NOW THE CARD SHOWS A RED X, TELLING ME TO TAKE IT OUT WHEN I DO IT TELLS ME TO PUT IT BACK IN.
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Re: UPDATING RED X ON CARD
Tomtom GO 910 GPS Receiverflashing white X in a red circle I discovered that there was a file on the 910 called CLMDATA which was corrupt. When I deleted this in Windows explorer, the unit started up and worked OK. This file is recreated when the unit starts up.
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If your TomTom shows a red cross, it means the device is not able to load the software to be able to operate. Some devices have this software on a SD-card, some have it stored on an internal memory.
If there was a SD-card in your TomTom, I would suggest to put it back. If there is a empty SD-slot on your device, it could be you lost your SD-card, but some TomTom devices have an internal memory AND a SD-slot for memory extension, so if you have an empty cardslot it doesn't necessarily mean there has to be a card in it.
When you never saw a SD-card, probably some data went corrupt on the internal memory. When you have a SD-card, probably some data got corrupted on the SD-card.
To repair the software, you need to connect your GPS to your PC or Mac with a USB cable.
You also need the program TomTom HOME. You can download it for free on the TomTom website.
With TomTom HOME you can update the operating system of your device for free (map updates are nor free).
unplug the unit and turn it off. Connect the unit to the usb again and turn it on. Once its on it should connect back to your PC. Open up tomtomhome and click manage my tomtom one. Find the tomtom one application and delete it. Then go back and check for an update, and there should be one there. Re install that update and your unit should be good to go.
You will need a PC to do an update for you. Go to TomTom website and download and install "TomTom Home". Then connect your XXL540 via USB and turn it on and answer Yes when asked "Do you want to connect to Computer?". The application TomTom Home should start on your PC and it also should start updating your map. Give it a try.
Connect it to the computer and use the software Tomtom Home to update the GPS. If you had already used Home, it usually stores on your computer all the updates. If there is something on your computer, use Home to restore it to the GPS. If the techs that told you to restore the GPS are people from TomTom support you should recontact them and explain what happened after you followed their instructions. The case number they gave you should help track your previous request for support.
If for some reason that does not lead you anywhere, you may have to purchase the relevant map from Tomtom.
Hi, You have corrupted , damaged or lost files from your TomTom . You will need to reinstall from a backup ( anyone else reading this please backup your tomtom or it's SD card now to avoid future problems.) I hope you did make an earlier backup ?