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Can't restore my iTouch to original settings

I lost all my music on my itouch and am trying to restore it to the original settings. When I go thru the restore process I get an error saying it can't be restored. Anyone know why? Is there a workaround?

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  • 11 more comments 
  • Gandhi704 Apr 05, 2008

    I plugged my iTouch in with the USB cord and after trying to update my iPod as recommended by iTunes, a popup said that the update could not be completed because of an unknown error. It then said that there was an unknown problem with my iPod and restoration was needed. I have tried restoring it 5-6 times, each time resulting in and unknown error.

  • pransone Jul 14, 2008

    I plugged my iTouch in with the USB cord and after trying to update my iPod
    as recommended by iTunes, I did that, then it asked if I wanted to buy the new 2.0 software, so purchased it and did the download until a pop-up said that the update could not be
    completed because of an unknown error. It then said that there was an
    unknown problem with my iPod and restoration was needed. I have tried
    restoring it 10 -20 times, each time resulting in an error code - sometimes the same, sometimes different. My itouch is not usable in this state. The circuit city guy says its a glitch with the software, but I cant even restore back to an old version.

  • Anonymous Nov 14, 2008

    all i did was go to ziphone and start something up and then plugged my itouch into the computer and WaLa there was nothing on my touch everything was gone and tried restoring but error 2005 came up and my i touch seems to never be able to work again.

  • otismj Dec 09, 2008

    My itouch will not start up i get the little apple symbol but i cant get to the slide to open main menu screen. Is there a way to restore an itouch without itunes recognizing it? Help PLEASE!!!!!!

  • Anonymous Dec 14, 2008

    same here, same error message (2005)black screen, or just apple on screen. 

  • Anonymous Feb 14, 2009

    I plugged in my iPod Touch (iTouch) and was told that there was a newer version. I clicked update and have been unable to update. In fact, I can no longer use it as this process has put my iTouch into recovery mode. I have gotten several errors over and over. Error 13, 14 & 1604.

  • Anonymous Feb 17, 2009

    I turn on the itouch and see a usb cable with an arrow pointing the itunes logo. I can turn it off with the reset, but when I turn it on, the same thing appears. Tried to connect with itunes but it says cannot connect because itouch is password protected. I cannot enter any password because i can only see the screen I mentioned. Help!

  • Anonymous Feb 25, 2009

    same thing

  • Anonymous Mar 05, 2009

    I have

  • Anonymous Mar 07, 2009

    I get the error message 14 over and over 
    it started from the update and then went again and agian when i tried to restore it
    btw i cant acces the menus to manually manage music and videos

  • Anonymous Mar 10, 2009

    Just tried installing the "lastest update" on itouch... same loop

  • preciousme19 Apr 20, 2009

    i tired to download the new pgrade and now all i get is error 13. how can i restore it?

  • Anonymous Apr 29, 2009

    i have the same exact problem it



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  • 262 Answers

Got to device settings and restore option you need to choose this may help you to get rid of the issue alternatively you can get the support from tech support (877) 330-0887

Posted on Feb 23, 2018


Update firmware defaults your ipod/touch to sync-mode. Double check the sync settings "Devices" => your_ipod => "Summary" => "Options" => [_]"Manually manage music and videos"

Will not bring your music files back, but it's a start.

Posted on May 03, 2008


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1 Answer

Itouch player not responding

Have you tried resetting the iTouch? How to reset Apple iTouch Apple also has an Express Lane Support with more help options for your device; just enter your serial number. Express Lane Apple Support You might have to backup you iTouch Music in iTunes and reset your device to factory settings. But first try the soft and hard reset before restoring the iTouch to factory. More reset resources And furthermore: Apple's instruction site for restoring the iTouch

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My itouch (model a1318) is disabled for 21 460 070 minutes. my little sister was trying to unlock my itouch while i was away on a tour a week ago, and entered the incorrect code. i have tried to force the...

According to Apple, if you have forgotten the code, you can unlock the IPod by doing the following:
Connect your IPod to the primary computer you use it with (the first one IPod synced with), and open iTunes.
When you disconnect iPod from the computer, it will no longer be locked, but you said that was not possible so you will have to do the following to solve your problem.

If you can't unlock IPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater. Please note that this will erase all data on your iPod.
Afterwards, you can add your music and data back to your iPod.
If you want to change the primary computer that your IPod is associated with, do this:
1. Restore your iPod. WARNING: The restore process cannot be undone.
All of your songs and files will be deleted. Always make a backup of your important data.
2. Connect your iPod to the computer that you want to be the primary computer.
3. Open iTunes and synchronize.
Apple also notes that company "representatives cannot unlock an iPod if you forget your combination. If you can't unlock your iPod and you don't have access to the primary computer, your only option is to restore the IPod, which will erase all music and data."
For this FREE answer, Please rate me

Dec 12, 2010 | Apple iPod Touch 8GB 32GB 64GB 3rd...

1 Answer

No vocal or very distant vocal, just music on my itouch

Since you didn't list the brand name or model - I can only give some generic help.

The problem sounds like a "sound profile" mismatch on a system that has some sort of surround audio speaker set up. One example of a mismatch is (there are plenty of other, too): Your itouch has only a left and right (stereo) output and you might have the system trying provide some sort of dolby digital effect (theater, adventure movie, etc.) applied to it. Since it is lacking the expected input signal (center, rear left & right) - some audio info is lost.

Solution: Nothing is broken - you just need to cycle through the sound profiles on the system to locate the the one that restores the lost audio signals. Note which one is currently selected before starting - so you can return to it when done. You'll have to change the sound profile whenever selecting the itouch sound source.

If this is too generic - reply with your shelf system manufacturer's name and model number. Then we can dig deeper.

I hope this was helpful!

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Iphone or Itouch you need to do a restore from itunes hold down control and click on your Iphone or Itouch on the left column then click on restore from backup.

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your ipod screen is mal functioning and i would advise replacing the screen

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How do I sync my iTouch with iTunes on my computer?

reinstall itunes and ipod software onto the computer. This will reset the settings back to default. youll also have to restore your itouch. I have an itouch as well and thats happened to me before. I restored it and reinstalled everything and it worked.

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Can't restore my iTouch to original settings

i would try it again but just try to do update instead of restore

Apr 06, 2009 | Apple iPod touch

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Hold the OFF button and the HOME button at the same time it should reset.

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Itouch always ask folder to store music when down loaded from wifi you should have clicked yes to over write.So old songs have been over writed . Always sycne before downloading new songs or choose new folder for it.

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