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I would call Midstates Development Inc; Phone: (712) 258-3251 and advise them that their Fax: (712) 293-0787 does not appear to be working from your fax machine and then have them send you a fax while you are on the line and then you can determine if the problem is within their faxing system or yours.
"cannot send or receive faxes to one particular number, but is able to send and receive faxes with other numbers"
If your machine can receive a fax transmission from one number, it will receive from all numbers.
If your machine can send to all but not to one particular number, please check that there is a fax machine there to receive it.
You can try to send manually and listen for beeps from the other fax -if one is present- then push the START button to initiate transmission. If their machine is in working order, the transmission should start. (After the initial 'handshake' of course.)
To send a fax you do not need to enter anything into your fax. You have to make sure that you connect the telephone line to it's desgnated connector. You dial a number to send as if you are calling form a normal phone. If you ever get a ringing tone press start. You can enter any data trough the data registration after you make sure your fax is functioning properly.
I would try sending to another source. If the document goes threw the machine and you get a confirmation report saying it was sent, then it was sent. The person on the other end may be having trouble with their machine as well.
you could try pressing the on hook dial button once you have a dial tone dial the fax number you are trying to reach and then you will be able to hear f there is a fax tone form the other machine or a error message from your operator. If there is a series of beeps with the document in the feeder press send.
The most common cause of not sending is ECM (Error Correction Mode) press menu and within TTI settings make sure this is turned off.