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Update the Windows 7 operating system. Click the "Start", select "All Programs", and select "Windows Update". Click "Check for Updates". You will be prompted to download and install several updates. Continue this until you have installed ALL the updates. It may require you to do this several times until it says "Windows is up to date".
this is what i just did with my daugthers ipod, that did not charge nor read hers either, turn on ipod if not still on (kill the battery totally)....later on tonight or when its dead...power up the pc / laptop, bring up itunes then connect the ipod to pc (two things should happen 1 - do not disconnect shoud pop on ipod screen and 2 - the ipod icon should pop on itunes) when updating itunes make sure ipod is not connected.
Mine didn't want to upgrade either. I kept trying it. I would notice that the box to continue would just flash for an instance then shut back off. I just kept trying to click on the box, and finally I timed it just right and it went ahead with the upgrade. Hope it will work for you.
When I (USB) plug in my RCA Opal M4002A mp3 player into my "Office PC" it works fine, but when I plug it into my "Studio PC" the "Opal" screen shows "USB connected" and so does the "PC" with the "Device Connected Sound" but then the "Mouse Pointer" changes to the "Hour Glass" you hear the "System Notification Sound" then the "Mouse Pointer" changes back to the default "Arrow Pointer" and this back and forth action loops endlessly until I unplug it. I've tried everything. Any ideas would be greatly appreciated. Thank You, Quaal *** ONLY THIS PART OF THE ABOVE MESSAGE IS MINE ***
ALSO I HAVE THE "RCA Opal M4002A" (2GB) mp3 player.
*** After much trial and error this FIXED my problem. ***
1 - First right mouse click on "My Computer".
2 - Left click on "Properties"- Left click on "Hardware"- Left click on "Device Manager".
3 - Now with one end of the USB cable plugged into your mp3 player, plug the other into your USB port. (Now when I did this a new "Portable Device" icon with an "MTP" Driver (sub icon) showed up in the "Devices List". (The "MTP" icon had an "!" on it, telling my it wasn't working properly. I then did this.
4 - Right click on "MTP" driver icon, then ...
5 - Left click on "Update Driver". (I was then given two choices. The top one was the faulty "Portable Device" driver which I had done everything I could to fix, but nothing worked. So I then did this ...
6 - Left click on the "Mass Storage" Driver (the second choice below it in the list), I then clicked "OK". The "Updating Driver" screen showed for a moment. The "Portable Device / MTP Driver(!)" icon vanished from the "Device Manager" devices list, But the looping STOPPED!!! My Opal was working beautifully and showing in my "Root Directory" as Drive j: and in "Device Manager" under "Disk Drives" as "Thomson Opal USB Device".
P.S. For some reason the file transfers are noticeably faster now. Good Luck, Quaal
My MuVo was having problems until I installed the latest firmware.
The last firmware release was in August 2006. If you haven't updated the
player's firmware since then, try downloading it and installing Creative MuVo V200 Firmware 1.13.03.
You need to check your MP3 Player on another PC. If it still have the problem then you must return it for a Firmware Update.
When any kind of USB Devices plugged and couldn't continue the launch (boot) step. Then you have to be sure that the MP3 Player (Or USB Device):
1) Has a corrupted component.
2) Needs Firmware update (Know as Device BIOS Update).
Here's the site with the firmware upgrade download:
although I'm sure that the f/w updater is within this program here:
That should help you with your problem. First download and install the first link, then use the tools that are within that program. Once finished, update it with the firmware update and you should be alright.