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Time of Day routing plan

Hi,
I was looking around in the program software just before the daylight savings time change. I did not know that the system would change automatically. Anyway, somehow I created another Time of Day Routing Plan. It hasn't caused any problems but I get warnings on the history list. There was a Time of Day Routing Plan 1 already in existance. I accidentally created Plan 4 but all the numeric info is exactly as it is in Plan 1 and I would like to delete the one I created by mistake. Can you help me?

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  • momader Mar 13, 2008

    This is AVAYA and its a LINUX system.

  • momader Mar 21, 2008

    It just says that the scheduled task has not been performed. Nothing seems affected.

    Mark

  • momader Mar 21, 2008

    I tried to zero or blank out all the fields and the digits under the column PGN I think it is, must have a value of 1 - 8. It had placed ones in those fields automatically. All other fields are blank and I did not add this schedule to anything. It is Identical to the oringial schedule 1. As I said, it doesn't seem to give me any trouble, I just don't like that I can't delete it



    Mark.

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What is the warning you are getting in the log?

You should be able to just " change time 4" and then blank out all of the fields to return the form back to it's default and as long as you have not added that time of day route plan into any of your COR's then you should not have any issues with it.

Posted on Mar 14, 2008

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