Hi,
I was looking around in the program software just before the daylight savings time change. I did not know that the system would change automatically. Anyway, somehow I created another Time of Day Routing Plan. It hasn't caused any problems but I get warnings on the history list. There was a Time of Day Routing Plan 1 already in existance. I accidentally created Plan 4 but all the numeric info is exactly as it is in Plan 1 and I would like to delete the one I created by mistake. Can you help me?
Comments:
Mar 13, 2008
- This is AVAYA and its a LINUX system.
Mar 21, 2008
- It just says that the scheduled task has not been performed. Nothing seems affected.
Mark
Mar 21, 2008
- I tried to zero or blank out all the fields and the digits under the column PGN I think it is, must have a value of 1 - 8. It had placed ones in those fields automatically. All other fields are blank and I did not add this schedule to anything. It is Identical to the oringial schedule 1. As I said, it doesn't seem to give me any trouble, I just don't like that I can't delete it
You should be able to just " change time 4" and then blank out all of the fields to return the form back to it's default and as long as you have not added that time of day route plan into any of your COR's then you should not have any issues with it.
I'm having problems with people that I am talking to being able to hear me when I am talking to...
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I'm having problems with people that I am talking to being able to hear me when I am talking to them. I am only able to talk thru speaker phone. How do I fix the problem?