1. you can download the bios update from the site http:support.dell.com
2. select the support for users
3. click on drivers and downloads
4. enter your service tag (service tag can be found underneath the laptop which is in a sticker)
5. after you enter the tag you click on go then it will list down the drivers and updates. try scrolling down look for bios then download via browser then select a location where to save the file. After the download double-clicked or right click on the file then run as administrator. (before flashing the bios make sure ac adapter and battery are plug-in and battery should be at least 10%) in case battery is no longer charging but laptop is working fine with ac adapter battery needs replacement. if the error message says ac adapter is not determine then just update the bios.
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