Question about Canon PIXMA iP4200 InkJet Photo Printer

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Printer offline Hello... I have my printer connected to my laptop and it is on, but when I try to print something it says printer is offline... I also tried to add a new printer and PnP couldnt recognize it... What might be the reason? the cable ? I was using it the day before yesterday without any problem, but cant use it now :-(

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  • Anonymous Jul 31, 2008

    i am trying to print and the printer is on but when i click to print it diesnt want to print :S

    an error comes up with a small printer icon and a question amrk and all my print attempts r there

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Go to the settings, you can see the printer and faxes, click to it and if see the printer driver is offline then right click on the printer driver in the pop menu you can see the use printer online click on it, if again it shows the printer offfline please change the usb cable and try again, if again the problem occurs reinstall the printer driver and also check the usb port has been choosen

Posted on Apr 29, 2008

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Try disconnecting the printer completely from power.
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Hello !

You have to self diagnose the printer by your self. Please try this solutions.

1. Usually it is getting offline when the main computer that connects directly to the printer is off and you are only sharing from this computer through a router or a switch hub. Sure it will mention that the printer is offline and cannot print anything. You need that workstation to be open to be able to connect to the printer.

2. If not, check the cable connection connecting from your computer to the switch hub or router. Maybe it is just loosen for some reasons. Remove the cable to the router and plug it again. Turn off your printer and your computer and turn it on again. Try to print test page.

3. If not, try to unplug the printer cable connecting from the computer to the printer and maybe just loose up. Turn off your computer and printer, after turn it on again. Try to print test page.

4. If still not working, it not something to do with the hardware problem. I believe is it software problem, maybe you upgrade software or install software that harms your printer. Uninstall some programs from the computer that corrupted the driver files. If you upgrade the main computer, I suggest to uninstall and reinstall the printer software.

5. If not, try to replace the port (whether usb port) and maybe this is the problem. Try to turn off the unit and turn it on again.

6. If not, replace the cable connection from to the switch hub, close all the PC unit and print and try to print again.

Here is the only diagnostics solution I can give to you. Good Luck and Thank you for using Fixya.

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Make sure that the usb cable is well connected from the computer to the printer .... try switching usb ports on the pc....

if it still stay offline... you will have to delete it and make a new installation of the printer driver....

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Hi!
If you're offline with the printer, you definitely won't be able to print.

I'm assuming you're using Windows XP here. Most Windows products will be similar...

On the laptop, click on the Start button, then Settings, then Printers and Faxes. Find your printer in the list, right-click on it and click "Use Online" or uncheck the "Offline" box.

Good luck! Remember to rate the solutions!

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brenna130,

Try not to interrupt the infrared port so that the connection of both laptop and printer will not be offline

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