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Keyboard dead Board was not responding,had to hit keys hard. Put in new battery ,board is dead. It was not dropped and it is not that old.Kensington Desktop for Mac #64382.

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  • whodar Mar 16, 2008

    Whodar here. When I reset the disk, both lights go on and I can type about 4 letters before the board quits working again. Any clues?

  • whodar Mar 20, 2008

    I fixed it by resetting the buttons from 3 inches away.It took 10 times. Good now,Thanks

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Usually,if you drop a piece of computer equipment, it's age does not have much to do with anything. It will break just as good, whether it's old or new. You said it : board is dead.

Posted on Mar 13, 2008

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Posted on Jan 02, 2017

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Usb receiver broke on my kensington pilotboard desktop set, any ideas


You can contact Kensington's customer service and see whether they will ship you a replacement. As an alternative, you could buy another Kensington Wireless Pilot Board mouse and use its receiver. As a third alternative, you could buy another Kensington wireless mouse or keyboard and see whether the receiver for that will pick up the Pilot Board keyboard. Finally, you could buy another wireless mouse or keyboard (not Bluetooth) and see whether its receiver will pick up the Pilot Board.

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My computer accidently dropped on floor with USB in it.


A complete new set here. Everywhere else says 'Discontinued'.

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And here is the Kensington new style dongle on its own.

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CANT ENTER MY PASSWORD TO GET IN MY COMPUTER KEYS NOT TYPING ON SCREEN ITS LIKE THE WIRELESS KEY BOARD IS NOT RESPONDING


My advice would be to put new batteries in the keyboard and see if that works, failing that, pick up a wired keyboard and mouse to log in to your system then re-connect the wireless set to re-install the drivers.

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Numerials 0 thru 9 stopped working on Apple Wireless keyboard


jus get the board cleand up by ny technician i guarantee it il wrk

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How to turn keyboard and mouse on


make sure there is new batteries in both the mouse and keyboard. Also the wireless receiever that connects to the computer is responding as well.

After you get new batteries put in and also have the receiever plugged in. press the caps lock, num lock keys and see if they light up on the receiver. If they light up then things are working, if they don't then bring up the notepad and see if any of the keys show up in notepad when you type and also see if the cursor on the screen moves for your mouse.

Hopefully both of them will work once you change batteries. If both don't work after changing batteries then you'll need to get a new wireless keyboard/mouse kit.





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Keyboard Doesn't Type Correctly


you probably have something (such as food)stuck under your keys, so when you push down it pushes the board further, so it hits multiple keys. otherwise, you bent your keyboard and need to bring it to a store and get it fixed

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Wireless keyboard not functioning


I unplugged the usb connector and took out the batteries for both the keyboard and mouse for 30 seconds. Then I plugged everything back in.

Jan 09, 2009 | Kensington Computers & Internet

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Kensington key board


Normal 0 Assuming that you have good batteries installed, turn the Keyboard over and locate the small reset/connect button on the back of the keyboard and press it. Then try to see if it is working. If not try pressing the button on the receiver and then on the keyboard. Try typing, should work okay.
Hope this helps. Bud

Aug 31, 2008 | Computers & Internet

1 Answer

Keyboard not functioning


key board dead , correct. ? even the caps lock key will not toggle its led.
my guess is you bought a clone keyboard from china, on fleabay
and its dead. as many are, some are wired wrong.
the ribbon cable on mine fits to a special connector that likes to break easy, is your broken this locking jack there?
is it plugged in upside down?
why did you buy a keyboard. was the other dead.
when did the keyboard fail. list week last year, or never
i bought it for cheap with dead kbd....
there is no HP drivers, HP retired this old PC, after 10 years.
so what makes you sure your non HP drivers are any good.?
NO OS stated, not even a clue. XP?
what I'd do , us boot to a Knoppix v7 live boot(dvd/usbstic)(linux)
if the keyboard fails NOW, then its bad KBD. or the jack cable or connector there, (or inserted wrong) or damage. there.
buffer chip is blown up with ESD events. (electrostatic discharges)

is the keyboard dead in BIOS
on ours we hit ESC or F10 and BIOS screens pop
power on hammer ESC or F10 or what the screen tells you to hit.
the go in to BIOS screens, now test the keyboard.
using say the arrow keys to navigate the BIOS menus
if the ESC and F10 key are dead that is a bad keyboard.
what must work here is the electronics.
  1. correct keyboard, some clones will never work.
  2. cable not damaged
  3. cable not upside down
  4. connector there not damage the lock not broken,(easy)
  5. the MOBO buffer chip not ESD damaged.
  6. BINGO BIOS now works by key commands

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Mouse not responding


Are the batteries good?

Try
Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
Hope this helps. Bud

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