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Need help with my printer

I'm trying to print out some pictures on my epson dx3850, but the prints are coming out with lines through them. i was told that i might need to clean my lens. is that the problem? if so, how do i do that?

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It is most likely you need to clean the printer head,
then align the printer head,you should find the option to do this in the printer software.

you may need to do this a few times ,if this fails to correct the problem you need to replace the ink cartridge.
please rate my suggestion

good luck
Terry

Posted on Mar 14, 2008

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D_foofat,
This link will take you to instructions on cleaning your Cartridge Print Head: http://h10061.www1.hp.com/ccsearch/search?method=viewDocument&redirUrl=http%3A%2F%2Fh10025.www1.hp.com%2Fewfrf%2Fwc%2Fdocument%3Fdocname%3Dc00285228%26cc%3Dus%26lc%3Den%26dlc%3Den%26product%3D402150%26dlc%3Den%26lang%3Den&docId=document%28c00285228%29&uqry=&cqry=clean+printhead&ctry=us&dlc=en&lang=en&qry=clean+print+head
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It sound like a fuser roller or a developing issue. If you can give me some more info we can narrow it down.

Is the line on all pages or just some of them?
Are the edges of the line crisp and clear or are they jagged?
Does the line look the same on all the prints?
How old is the machine and how many prints are on it (if avail)?

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