I'm trying to print out some pictures on my epson dx3850, but the prints are coming out with lines through them. i was told that i might need to clean my lens. is that the problem? if so, how do i do that?
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Try to left up your new cartridge, and reinstall it. chances are your installation of the cartridge is just loosened. If your printer still won't recognise your print cartridge, there might be a problem with your printer motherboard in recognising your cartridge.
Try opening the printer properties and cleaning the print heads (should probably be done each time a cartridge is changed), it uses some ink up but should clean the build up from running the previous cartridge dry and hopefully solve your printing problem.
Check that your black ink cartridge has ink inside, eventually try a new cartridge , as ink may have dried up in old cartridge. If you use a new cartridge ensure you removed cellotape from cartrige. If cartridge is ok, then it is printer nozzle/head for black ink. In this case do nozzle check / head cleaning in printer tools a couple of times. If problem persist you may need to check and clean printer's head with cotton and solvent.
Check your printer properties to make sure it is set to print using the
proper port. If it is set to 'print to fax' it will attempt to install
a fax line every time you try to print. It should be set to your LPT
(printer) port or your USB port, depending on how you have it connected
to your computer.
D_foofat, This link will take you to instructions on cleaning your Cartridge Print Head: http://h10061.www1.hp.com/ccsearch/search?method=viewDocument&redirUrl=http%3A%2F%2Fh10025.www1.hp.com%2Fewfrf%2Fwc%2Fdocument%3Fdocname%3Dc00285228%26cc%3Dus%26lc%3Den%26dlc%3Den%26product%3D402150%26dlc%3Den%26lang%3Den&docId=document%28c00285228%29&uqry=&cqry=clean+printhead&ctry=us&dlc=en&lang=en&qry=clean+print+head I hope it helps, and Good luck.
when you go to print click on the Preferences button ,in there it should give you the option to fit to page ,or option to print at a %. you may have to hunt around for it depending on what o/s you are using
It sound like a fuser roller or a developing issue. If you can give me some more info we can narrow it down.
Is the line on all pages or just some of them?
Are the edges of the line crisp and clear or are they jagged?
Does the line look the same on all the prints?
How old is the machine and how many prints are on it (if avail)?