Question about Sony PlayStation Portable (PSP) Console

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Getting "The disk could not be read." with ALL UMD discs

PSP-1001b
Getting "The disk could not be read." with ALL UMD discs, able to watch movies and videos, mp3, photos fine from Duo Pro stick. Instructions from Sony to reset and update system software to ver 3.9 did not help.

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  • BufordT Mar 14, 2008

    I could not update to psps 3.90 I get the game could not be started (DADADADA)

  • wilchac1 May 06, 2008

    my psp just the umd doesnt work,my laser is fine there is a internal error

  • mubarak mas Sep 13, 2008

    what is the solution for this problem: when i insert a umd disc in my psp and on the psp it give me an stupid information that says dic could not be read an i have bought uptill 5 umd disc and they are neither bent nor broken so i will be waiting for the best solution for this an d one more thing the disc would not play but this particular disc is a game umd discĀ 

  • Anonymous Sep 13, 2008

    my games do not work cause it keeps saying disk could not be read

  • Anonymous Jan 17, 2009

    none of my UMD discs work on my PSP. How do i fix the problem??

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Posted on Sep 13, 2008

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You umd frame is bent or broken and efects the reading or the discs. the new frame costs 29.99 or if your psp is less than a year old return it to sony

Posted on Mar 29, 2008

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2 Answers

My psp cant read the umd disk.


what is your umd disk, a game or a video or a movie or something. just check if the disk is corrupt, destroyed, damaged and the like, if this has happened before, try to see if the lens are somewhat touched or damaged.

Apr 04, 2010 | Sony PlayStation Portable (PSP) Console

1 Answer

I can't play a umd movie on psp


you just cant play those movies because the region code is not the same as on your psp try to get movies with the same region code

Aug 17, 2009 | Sony PlayStation Portable (PSP) Console

1 Answer

Psp(1001)won't read umd games or movies


If your PSP isn't reading games and/or movies and the problem isn't that your trying to play dirty, bent, or damaged UMD discs there are a number of other reasons your PSP is not reading disks correctly =

- Your UMD motor may be malfunctioning.
- Your laser may have worn down from use over time.
- Your UMD drive tray may be bent.
- There may be a foreign object in your UMD drive


Common symptoms

* disks fail to load
* extremely slow loading
* strange whirring noise when trying to read disks


For whatever reason your PSP has stopped reading games and/or movies we will get your PSP back to you and playing like like new fast! Our price includes labor, parts, and return shipping via priority mail.

Visit PSP UMD Drive REPAIR if you are interested in an affordable and reliable PSP repair service. We have been serving the whole United States for more than 2 years!

Jan 05, 2009 | Sony PlayStation Portable (PSP) Console

1 Answer

My games and movies don't work


hello jacob..

there might be a problem with your UMD optical reader on your PSP. have u tried all the disks??? none of them work? Try updating to the latest firmware version. If everything fails, then i believe there is something wrong with your disk reader (hardware related). Have u tried playing any media from the duo flash cards??? if the problem is with the UMD reader, then u will have to give it to SONY for repairs. let me know...

John

Dec 14, 2008 | Sony PlayStation Portable (PSP) Console

1 Answer

PSP can't read UMD movies


check first that you are using version 3.71 which i image you are if you bought in asia ( main menu system information)
regardles of wheter you are on this version or not i'm damm sure is not a sony release of the firmware you bough in asia :-)

shut down PSP hold power button 4 - 10 seconds or until light goes out.


restart PSP holding down R button to access recovery mode.
go to configuration,
check fake regioon currently disabled. and free umd region currently dissabled ( use x button to enter sub menus and toggle possible options)

Mar 08, 2008 | Sony PlayStation Portable (PSP) Console

1 Answer

PSP Can't Read UMD!


UMD games play on any unit, the movies are regional.

tiny scratches & finger prints can stop them playing look carefully at the disc.

do the discs load ok? no mechanism damage?

Dec 16, 2007 | Sony PlayStation Portable (PSP) Console

2 Answers

Psp


Hi Jleew,

 

You should check to see if another UMD will work first.  Also try them in another PSP.  If your sure your PSP is not reading Discs, then and only then, Clean the Laser lens carefully.  Using a strong flashlight and magnifying glass, look into the UMD drive with the UMD door open and look for debris like hair or lint, and also dirt and dust.  A black switch pokes up on the left inside the UMD drive.  Its a little black stick.  When you press down on this Black stick, your UMD disc motor should spin for  second or two.  The UMD laser lens should light up when your press this switch.  If any of this does not happen, you need to replace the UMD drive. If you need someone to do this which if you have never done it, you need some knowledge big time.

I can do this for you if you're in the USA for $55 including a New UMD drive, REturn Shipping, and 90 day warranty. Contact Repairtech@playstationclinic.com

Oct 23, 2007 | Sony PlayStation Portable (PSP) Console

1 Answer

Psp not saving or loading


Hi Spazza2,

Did yout try using the same UMD game your brother was using and see if the game format has anything to do with it?  Since you upgraded, the UMD game may be old, and might not work with Version 3.71. It sounds like your PSP is working just  fine other than that.

Oct 22, 2007 | Sony PlayStation Portable (PSP) Console

3 Answers

How can I download video files from my PC into my PSP?


First of all make sure that the movies you want to transfer are of the Mpeg4 format. For info on how to convert different files into the correct format follow this link : www.memorystick.com/psp Choose the movie icon from the main menu, insert a UMD or a Memory Stick Duo, a new icon will show up. Choose the icon and press the X button. The movie should now play. In order to download the movie into the Memory Stick Duo you have 3 options: 1. use a computer with a Memory Stick slot. 2. use a compatible USB cable. 3. use an external Memory Stick reader with a USB connection. Note that the PSP cannot read files converted in a rate higher then 768 KBPS. Good luck

Feb 21, 2006 | Sony PlayStation Portable (PSP) Console

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