Question about HP DesignJet 5500PS InkJet Printer

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Help setting printer up

Hi all. I just got this printer but I dont know how to set it up. I conected to my mac an I did add it to the computer. The problem I have is that everytime I try to print, the que stops for an unknown error. Any advise on how to set it up using my mac. I think I can use a browser too but I dont know how to do that and I dont have a network.
help please.

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My Epson Label printer is showing as not connected when its connected, when trying to set up or add as new printer.

What shows mac and ip address ? printer or pc ?
If the printer displays them, it means the printer in connected to router electrically.
Check subnet mask and gateway address.
Could be set wrong if the router is not on DHCP.

I guess the issue is in the ethernet components / settings.
Start isolation by elimination of the following
1. Computer -
2. Wifi connection to the router (or)
3. Patch cable connecting computer to the wall -
4. Router -
5. Patch cable connecting the printer to the wall -
6. Printer -

The LAN printer cannot connect to Computer (PC/Mac) directly unless you use a Cross over cable.

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How do I make my hp officejet 100 discoverable

Extracted From the USER GUIDE (download here)

Set up the printer for Bluetooth communication
The printer allows you to print documents from
Bluetooth devices without a cable connection.
Simply print from a Bluetooth device such as a PDA or camera phone. You can also use Bluetooth technology to print from a computer to the printer.
Set up a Bluetooth wireless connection
This section describes how to set up and configure the device for a Bluetooth wireless connection.
You can configure Bluetooth wireless settings during software installation, or you can configure settings later using Toolbox (Windows), HP Utility (Mac OS X), or the Toolbox software for PDAs
(Windows Mobile). For more information, see Printer management tools.
To connect the printer using Bluetooth communication (Windows)
If you are using an external Bluetooth adapter for your computer, specific instructions for adding the printer might be different. For more information, see the documentation or utility provided with the Bluetooth adapter.
If you are using an external Bluetooth adapter for your computer, make sure your computer is started and then attach the Bluetooth adapter to a USB port on the computer.
If your computer has Bluetooth built in, just make sure the computer is started and that Bluetooth is turned on.
On the Windows taskbar,
click Start
, click Control Panel
, click Hardware and Sound
, and then click Add a printer
- Or -
Click Start
, click Printer
Printers and Faxes, and then double-click the Add Printer icon
or click Add a printer
Follow the onscreen instructions to finish the installation.
To connect the printer using Bluetooth communication (Mac OS X)
If you are using an external Bluetooth adapter for your computer, make sure your computer is started and then attach the Bluetooth adapter to a USB port on the computer.
If your computer has Bluetooth built in, just make sure the computer is started and that Bluetooth is turned on.
System Preferences in the Dock, and then click Print & Fax
Click + (Add).
Select the entry for the printer in the list with Bluetooth beside its name, and then click Add
Follow the onscreen instructions to finish the installation.
Set Bluetooth security for the printer
You can enable the following printer security settings:
• Require passkey authentication prior to someone printing to the printer from a Bluetooth device.
• Make the printer visible or invisible to Bluetooth printers that are within range.
• To enable these settings, you can use Toolbox (Windows), HP Utility (Mac OS X), or the Toolbox software for PDAs (Windows Mobile). For more information, see Printer management tools.
Set up the printer for Bluetooth communication 93

Use a passkey to authenticate Bluetooth devices
You can set the security level of the printer to either
High or Low
• Low : The printer does not require a passkey. Any Bluetooth device within range can print to it.
The default security setting is Low
. Low level security does not require authentication.
• High: The printer requires a passkey from the Bluetooth device before allowing the printer to send a print job to it.
The printer ships with a predefined passkey that is set to six zeroes "000000".
Set the printer to be visible or not visible to Bluetooth devices
You can set the printer to be either visible to Bluetooth devices (public) or not visible to any (private).
•Visible : Any Bluetooth device within range can print to the printer.
• Not visible : Only Bluetooth devices that have stor
ed the device address of the printer can print to it.
The printer ships with a default accessibility level of Visible
To reset to factory default settings
Using the following instructions will reset only the device's Bluetooth settings.
1. Press and hold down (Power button).
2. While holding down (Power button), press (Cancel button) 4 times, then press (Resume button) 6 times.
3.Release (Power button).

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Just moved and setting up my computer-Mac and brother mfc420cn. Printer is "off line". I am not sure how to get that to work.


The set up was not successful and you need to add new printer again and set it as default printer.

Please let me know if you need more help.

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1 Answer

Printer will not print from my i mac computer printer is conected but still does not print out


In order to use the printer, you need to install its driver first. Make sure that it is compatible with your mac OS.

Hope it helps.


Feb 03, 2011 | Kodak ESP5250 All-In-One InkJet Printer

1 Answer

How to conect printer and i have only one lan conection it is not ossible to use at time net or printer

connect the printer to your computer through parallel cable or usb cable. install the printer on that computer and share it with the network. to share it, right click on the printer and select share. add drivers for other operating systems as needed. To set that printer up on other computers on you lan that might be wireless, just search for the computer its connected to through the network and connect to the printer. The computer that the printer is connected to must stay on so other computers can print.

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2 Answers

Is the Dell A940 compatible with imac computers?

Hello there!

As i know dell printers dont offer you ability to use them with mac computers, but i know that you could use your printer as a server from some windows os pc, and connect it with your imac computer, if you are able to do that here you go, detail instruction will be provided for you in next text lines.

This document gives a detailed explanation of how to set up an HP DeskJet 722C printer that is attached to a Windows XP computer so that the printer can be used by a Mac OS X computer on a local area network (LAN). If your printer is slightly different, or you have a different version of Windows, or you're using a different Unix than Mac OS X, you'll have to adapt these instructions with your own creativity.
Be aware that these procedures may not be necessary at all if the printer you have has Mac drivers, and other Microsoft incantations are working properly. You may be able to get off easy, but then, you probably wouldn't be searching the Internet looking for these instructions. Your mileage may vary.
Thanks to the detailed directions at which gave me most of the information I needed to make these detailed instructions.
The process falls into these five general steps:
  1. On Windows: Make sure you have a working printer set up on your Windows XP computer (this is not covered here).
  2. On Windows: Install the software needed to emulate a Postscript printer and redirect printing ports
  3. On Windows: Set up an emulated Postscript printer on Windows XP that will actually print to the (probably non-Postscript) printer set up in step one.
  4. On Windows: Set up Unix LPR Printer Services on Windows XP that will point to the emulated Postscript printer in step three that in turn points to the real printer in step one.
  5. On Mac OS X: Set up an LPR over IP printer in Mac OS X pointing to your Windows XP computer.
What follows are some email messages that people have sent me about some problem they overcame that I did not encounter. I'm sorry I cannot "boil down" their advice, because I no longer have a PC, but here is what they have to say.

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1 Answer

Request scanning from Mac comp. to HP Officejet 7410 All-in-One

Hi! I will be glad to assist you in this issue.
Changing scan settings in HP Device Manager in Mac OS X
1.Launch HP Device Manager.
2.Click Information and Settings , and then select Scan Preferences from the drop-down list.
3.Make a selection from the available list and then click OK .
4.Click Scan Picture or Scan Document to scan with the changed settings.

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Brother printer and Neygear router wireless connection bad.

Had the same issue. Change the router wireless security settings from TKIP to AES algorithms. This did the trick for me.

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Sometimes this works and sometimes it doesn't, if it fails go back in and under the print using field scroll for the driver or printer model, and selelct - Brother HL-525ODN or whatever brand you are trying to conect to and save.

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Given that this issue is three years old, and AppleTalk protocol is no longer even supported, it probably should be laid to rest.

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