Question about Brother IntelliFAX 1270E Plain Paper Fax

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Brother Intellifax 1270 "Check Paper"

"Check Paper" remains on screen. Not able to clear. There isn't paper in the machine. Follwed the manual after paper jam.

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  • Briansong Mar 15, 2008

    unpluging the machine does not work for me. Thanks

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You more than likely have a sensor issue.
First thing to do is unplug the machine and remove the cartridges.
You want to note the entire path of paper travel, from paper tray to outout tray. You need to look for a couple of things.
1. A small piece of paper, most likely in the fuser. Just takes a small piece of paper on a sensor to keep it shut down.
2. And what I suspect more is a dislodged sensor flag. Look carefully for black channel sensors in the paper path. One of the flags is, A. knocked of and needs reset in the clips, B. One of the springs on a sensor has come off and it is not returning to it's home position, or The sensor is stuck in the slot where it hangs into the paper path.
What will solve this problem is more slow and close inspection of the entire paper path. Once again, carefully inspect the path from where the paper feeds in to where it exits totally.

Posted on Mar 13, 2008

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Unplug the device and let sit overnight. This will reset configuration and should fix the problem. If it still persists, contact the manufacturer's support. They will be able to help, especially if they are faulty sensors in the machine.

Posted on Mar 13, 2008

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Unable to clear "Check Paper"on brother Intellifax 1270


Your "Check Paper" problem is then most likely caused by faulty sensors or a broken roller. Using the faulty sensors, you can use the manual that came with the printer in order to locate and clean the sensors. If your sensors are not the problem, and the paper can be easily pulled out each time you try to print, then you have a broken roller. The replacement rollers cost about $120.

Here is my reference: https://secure.fixyourownprinter.com/forums/laser/3576#1

If you have any more questions, please don't hesitate to ask.

Thank you, and good luck1

Mar 13, 2008 | Brother IntelliFAX 1270E Plain Paper Fax

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