Question about Xerox DocuColor 3535 Copier

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Blue spots im printing a full color page and there are blue dots that appear 1.5 inches fron bottom of page

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Look at the Cyan, ( blue ) drum. That is most likely the problem.

Posted on Mar 13, 2008

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Consistent dots down print


Try to print clean page ,
Print a cleaning page During the printing process, paper, toner, and dust particles can accumulate inside the printer and can cause print quality issues such as toner specks or spatter, smears, streaks, lines or repeating marks. Follow these steps to clean the printer's paper path.
  1. Load copier-grade paper (not bond, heavy, or rough paper).
  2. On the printer's control panel, touch the Menu button.
  3. Touch Configure Device .
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  5. Touch Process Cleaning Page .
A Cleaning message appears on the printer control panel display while the cleaning is taking place. The cleaning process takes a few minutes to complete. Do not turn the printer off until the cleaning process has finished. A page will be printed when the task is complete. Discard the page. You might need to repeat the cleaning process to thoroughly clean the printer. Print a few more pages to see if the problem is resolved.

Mar 20, 2013 | HP LaserJet 5550DN Printer

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Blue dotted line of right side of paper


Sounds like the cyan photoconductor unit needs to be replaced. Usually what ever the color dot is that photoconductor has a pinhole in it and the only to get rid of it is to replace it.

Apr 06, 2010 | Ricoh Aficio SP C411DN Laser Printer

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DOTS pattern and WHITE LINE along the page


The Problem is your Copy Print Module it has a scracht on it if you replace the module it will desapear the dots and lines.

Nov 26, 2009 | Xerox DocuColor 12 Printer

1 Answer

Toner specks along the edge of the page


Rev. Gregory.
Its looks like you have a small pinhole, or divot, on a imaging conponent that is common to all four toner cartridges. Remove the drum unit from the prtr and keeping the green handle close to you pull back the shutter which covers the drum, and look for spots of toner at the either end. If you hold the page with the spots on it, with the leading edge centered and touching the drum, it will give you some idea where the edgeis relative to the end of the drum. If you can't see any corresponding spots on the drum surface.
Put the drum unit back into the prtr and allow the prtr to restart, then switch off and remove drum, this will have turned the drum to a new position, and should show any defects. Only expose the uncovered drum to light for a minute at a time, and avoid touching the surface.
Let me know what you find.
Cheers
DeJudge

Sep 24, 2009 | HP LaserJet 2840 Printer

1 Answer

Brother9440 black dots appearing in line close to middle


it is problem drum spot open ypur printer drum unite and chack it or buy new one

Jul 23, 2009 | Brother MFC-9440CN Laser Printer

1 Answer

Tiny dots about 1 inch apart down the side of page


Again, this was actually HP Laserjet 3800. Problem solved by chatting with HP, and them having me go into a diagnosis mode that disabled cartridge check. Then, I removed the cyan cartridge, the dots went away. They then had me put the black into the cyan slot, and not dots appeared. I had backup toner on hand, swapped in a new cyan and magenta, and all was good. HP agreed to replace the cartridges.

Jun 19, 2009 | Brother HL 2140 Laser Printer

1 Answer

Black spots are appearing on the left margin of the page. It's only six weeks old, so I don't think it's the cartridge or drum. Is there another solution?


Brother e-mailed me back when I e-mailed them about my similar problem. Here is what was said:Printer Customer Service CAMay 6 Brother Customer: Thank you for taking the time to write us in regards to the colored spots print quality issue that you are experiencing with your HL4070CDW. Brother strongly recommends that customers do not use generic drum units and/or toner cartridges, or refill their Brother toner cartridge. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability. The Brotherlimited warranty does not apply to any problem that is caused by the useof unauthorized third party drum units, toner cartridges or toner. If you are experiencing white or color dots/spots on the printed pages, clean the drum unit: 1. Open the MP (Multipurpose) tray by pulling it toward you and lower itgently. 2. Pull out the MP tray support and unfold the flap. 3. Place 3 sheets of regular plain 20 lb paper in the MP tray or the cleaning sheet sent by Brother. 4. On the control panel, press the following keys one by one - OK, GO, OK. The keys strokes should not have any pauses between them. The display should turn an orange color and a zero should appear on the leftside of the display. 5. Press the DOWN arrow key until 31 appears on the display. Press the OK key. 6. Press the GO key. PLEASE WAIT appears on the display. The machine will pull one sheet from the manual feed tray. 7. DRUM CLEANING COMPLETED will appear on the display once the sheet hasbeen pulled through the machine. 8. Press the GO key again to feed the remaining sheets. 9. When the last sheet has been fed through the machine, press the CANCEL key. 10. From the Ready screen, print a test page by pressing the OK key. a. MACHINE INFO will appear on the display. Press the OK key. b. Press the DOWN arrow key until TEST PRINT appears on the display. Press the OK key. c. When the page has printed, press the CANCEL key to return to the ready screen. 11. Check the sample for dots: a. If the dots disappeared, the issue has been solved. Please keep in mind that the type of media, could introduce paper dust or spec#s that could adhere to the drum surface, contaminating it. b. If the dots still remain continue with the next steps. 12. How many dots do you see? a. If you see 3 or 4 dots in a vertical line (every 75mm or 3 inches), continue to STEP 13. b. If you see 7 or 8 dots in a vertical line (every 62.8mm or 2.5 inches), your toner cartridge has an issue, please replace the proper toner cartridge according to the color of the dots, we Brother strongly recommends that customers do not use generic toner cartridges, or refilltheir Brother toner cartridge. The Brother limited warranty does not apply to any problem that is caused by the use of unauthorized third party toner cartridges. Go to Warranty Options. 13. Press down on the front cover release lever and open the front cover by pulling it towards you. 14. Hold the green handle of the drum unit (labeled 1). Lift the drum unit up and then pull it out until it stops. NOTE: If you cannot pull the drum unit out, make sure that the front cover is fully open. 15. Remove the toner cartridge that is causing the dot, by holding the handle of the cartridge and lifting it up and out of the drum unit. Note: We recommend you place the toner cartridge(s) on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner. 16. Once you have removed the toner cartridge, check in the open slot where the toner was installed for dots, smudges or paper spec#s on the drum surface cylinder. 17. If you see something out of the ordinary, please try to gently (do not scrub or use wiping motion, because this may damage the drum), cleanthe drum surface with a cotton swab until the dust or paper powder comesoff. You can spin the Drum in question by rotating it, with the gear located on the bottom left side of the drum. Note: The Drum is photosensitive, DO NOT touch it with your finger, and do not clean the drum with any sharp objects, because this may damage the drum. 18. After gently cleaning the Drum surface, reinstall the toner cartridge you removed. 19. Push the drum unit back into the machine until it clicks into place and close the front door. 20. Print a sample page. If the issue continues the printer may need service. If the printer is in warranty, call Brother Customer Service at 1-877-Brother (1-877-276-8437) for warranty options. If the printer is out of warranty, contact a Brother Authorized Service Center for repair by clicking on the link below: http://www.brother-usa.com/service/default.aspx We apologize for any inconvenience you may have experienced. Sincerely, Printer Customer Service Brother International Corporation Your opinion matters to us. Click the link below to take a quick survey regarding our email response. http://www.brother-usa.com/Surveys/Survey.aspx?SID=97 Original Message Follows: ------------------------ Email from Ask Us Customer: ======================================================= Sent: 5/4/2009 11:05:45 PMModel: HL-4070CDW Date of purchase = 02/17/2009 Operating System = Mac OS 10.5 Computer type = Apple Brand & Model = Mac Mini Processor speed = 1.83ghz & 2.5gb RAM Connection configuration = (Selected) Network Print Driver = Brother HL-4070CDW series CIUPS Description of issue = My Brother HL-4070CDW is still very new and I've done a few printouts with it. I am noticing color spots on the left. Seems to just be blue. I did a color calibration from the printer's menu, but didn't seem to fix the problem. I posted on fixya.com over here: http://www.fixya.com/support/t2060775-color_spots_left_margin_when_printing_hl Seems someone else is having the same problem too, but with black spots on the left: http://www.fixya.com/support/t2128778-black_spots_appearing_left_margin_page Lastly, here are pictures of the problem: http://twitpic.com/4knub http://twitpic.com/4knr7 Alarm Lights = My Brother HL-4070CDW is still very new and I've done a few printouts with it. I am noticing color spots on the left. Seems to just be blue. I did a color calibration from the printer's menu, but didn't seem to fix the problem. I posted on fixya.com over here: http://www.fixya.com/support/t2060775-color_spots_left_margin_when_printing_hl Seems someone else is having the same problem too, but with black spots on the left: http://www.fixya.com/support/t2128778-black_spots_appearing_left_margin_page Lastly, here are pictures of the problem: http://twitpic.com/4knub http://twitpic.com/4knr7 Date of purchase = 02/17/2009 from Brother USA site

May 01, 2009 | Brother HL-4070CDW Printer

1 Answer

11 blue dots print out down the left hand side of documents


It's probably the toner cartridge again. See if you can spot defects at the cyan drum unit that matches the marks on your printout.

Apr 14, 2009 | HP LaserJet 4600dn Color Printer

1 Answer

Vertical dots on print output


1 1/2 inches apart would correspond to the diameter of the primary charge roller. You have one chrarge roller inside each toner cartridge so you need to determine which color the dots are and then replace that cartridge.

Oct 22, 2008 | HP LaserJet 4600dn Color Printer

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