Question about Ricoh Aficio 1515MF All-In-One Laser Printer

2 Answers

RESET THE PHOTOCONDUCTOR

My tech repace the photoconductor and on the screen its still saying to replace the photoconductor. My tech does not seem to know how to reset. Do you have any ideas.

Thanks, Betty

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  • Anonymous Jan 17, 2009

    need to RESET THE PHOTOCONDUCTOR allarm........i change the phoconductor but the problem still there..i waznt to reeset it!!!please

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2 Answers

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Sounds like the cable under the toner (coming out of the pcu) isnt seated well, try turning off the power and unplug/ replug. Toner needs to be pulled out to do this. -Carl

Posted on Jul 01, 2009

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  • Contributor
  • 16 Answers

You need to deactivate the pcu alarm.for a detailed explanation let me know if you still need to know how to do it

Posted on Jun 06, 2009

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Trying to print and says photoconductor needs to be replaced


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I have replaced photoconductor in my lexmark c534 but it still saying its low


You must reset the supply counter after replacing any individual photoconductor unit. Visit the Lexmark website at http://bit.ly/dk8nHs for the instructions on how to reset the photoconductor page counter. Thanks.

Sep 27, 2010 | Lexmark C534N Printer

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It show 84 replace photoconductor


84 replace photoconductor on the display indicates that the photoconductor has reached its expected life rating. You may continue to print but will be at risk for developing print quality issues. It is recommended that photoconductor unit be replaced. After replacing a photoconductor unit, you will also need to manually reset the PC counter, Thanks

Sep 22, 2010 | Lexmark Lemark E352DN Laser Printer

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My Lexmark E250DN said it needed a new Photoconductor so we replaced and it still says we need a new photo conductor, How do I fix this?


Whenever you replace the photoconductor unit, remember to reset the PC counter. With the printer powered on, open the front door/cover. Press and hold the cancel button until all the lights flash. This indicates that the photoconductor page count has been reset. Hope this helps. Thank you for choosing Lexmark.

Jul 16, 2010 | Lexmark E250dn Laser Printer

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The error says photo conductor is bad


If you have that error on the display, you need to replace the photoconductor kit. Here's the link to the Lexmark website to guide you on how to replace the photoconductor kit: http://bit.ly/bNhXQ2. Take note of step #9 on how to reset the photoconductor counter. Hope this helps.

May 03, 2010 | Lexmark E450dn Laser Printer

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Reset photoconductor unit gestetner dsm415


Zeroizing the counter Fotocondactor. The Sign - twinkle all lamps, in readiness not vyhodit.
1 To Press "copy" and include feeding with pressed кнопой. All indicators, except "Ready", light.
2 Release "Copy", press her(it) once again and keep until it is ed indicators "Toner" and "Paper" 10 sec
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Sep 23, 2009 | Gestetner DSm415pf Digital Imaging Sytem

1 Answer

I have a Lexmark E352dn printer. The screen showed that the Photoconductor needed replacing which I have done. However the screen still shows " 84 Replace Photoconductor " I have removed and...


the problem is that you need to reset the counter of the photoconductor unit. From the official site of lexmark, i find this solution.
Step Action 1 Enter the printer's Configuration menu:
  1. Power off the printer.
  2. On the printer's operator panel, press and hold the select button (pattlnk_11202006_2142-select_button.jpg) and the back button (pattlnk_4122007_1833-back%20button%20e350_e352_e450.gif).
  3. Power the printer back on while keeping both these buttons held down.
  4. When you see the messages Performing Self Test or Busy on the printer screen, you can release both buttons.
  5. If the printer has successfully entered configuration mode, you will see a new menu with the heading CONFIG MENU at the top of the screen.
2 Press the right arrow button (pattlnk_4122007_1837-right_arrow.jpg) until you see Reset PC Cnt. Press pattlnk_11202006_2142-select_button.jpg once. You will see Reset. Press pattlnk_11202006_2142-select_button.jpg again.
The printer will display a Resetting PC Count Value message and go back to the previous screen.
3 Press pattlnk_4122007_1833-back%20button%20e350_e352_e450.gif once. 4 Press pattlnk_4122007_191-left_arrow.jpg or pattlnk_4122007_1837-right_arrow.jpg on the operator panel until you see Exit Config Menu. Press pattlnk_11202006_2142-select_button.jpg once. Selecting this will cause the printer to reboot.

If the counter has been reset correctly, the printer should return to a Ready prompt.
5 If this does not clear the PC Life Warning or Replace Photoconductor message, power off the printer and attempt this entire procedure again. If the error remains after two attempts, confirm that:
  • The correct photoconductor unit is installed. The part number on the photoconductor unit should be E250X22G. If it is not, install the correct photoconductor unit into the printer.
  • The photoconductor unit has not been refurbished by a third party or is not damaged in any way. If the photoconductor unit was refurbished by a third party or appears to be damaged, try replacing it again before seeking service on the printer.
If the error persists, the printer may require service to correct the issue. Contact Lexmark Technical Support for more information.

Dec 02, 2008 | Lexmark Office Equipment & Supplies

4 Answers

Replace Photoconductor


There are several "doors" on the C1100. You need to open the door on the top. You will see an orange handle on top of the photoconductor, to lift it out. You can't lift it out, until you've pulled the orange handle on the far right up first. You then need to buy a new photoconductor - these are £150 - £180 ish. There are cheaper solutions, such as just replacing the "killer chip", which tells the printer how many sheets you've printed, but in my experience, the replacement chips soon become faulty, and render the printer useless. I know it sounds a lot of money to replace the photoconductor, but you need to do a lot of printing before it's time to replace it.

Nov 03, 2008 | Epson Aculaser C1100 Printer

1 Answer

Clearing message after "replace photoconductor kit" message came on


To reset the photoconductor page count:
  1. Turn off the printer.
  2. While the printer is off, press and hold the Select (pattlnk_1262005_1956-enus20772_selectbuttonicon_t64x_en_us.gif) and Return (pattlnk_1262005_1950-enus21096_returnbuttonicon_e340e342_en_us.gif) buttons on the operator panel.

    pattlnk_1262005_208-enus21096_oppanelbuttons1_e340e342_en_us.gif

  3. While keeping both buttons held down, turn the printer back on. Keep holding down both buttons until the printer screen displays Performing Self Test or CONFIG MENU.
  4. Release the buttons when you see either of these messages.
  5. If Reset PC Cnt does not then appear on the screen, press the left or right menu button until it does.

    pattlnk_1262005_2017-enus21096_oppanelbuttons2_e340e342_en_us.gif
  6. Press the Select button once. The message Resetting PC Cnt Value should briefly appear on the screen, indicating that the photoconductor page count has been reset.
  7. When the display shows CONFIG MENU again, power off the printer.
  8. Wait five or more seconds and then power the printer back on. NOTE: Do not hold any buttons down when powering on the printer during this step.

    The photoconductor page count should now be reset. At this point, it is recommended that you print a menu settings page to confirm this. Do the following:
    1. With the printer at the Ready status, press the left or right Menu button until UTILITIES MENU appears on the screen.
    2. With UTILITIES MENU on the screen, press the Select button once. A new menu should appear.
    3. If Print Menus is not displayed on the second line of the screen, press the left or right menu button until Print Menus appears.
    4. Press the Select button once. The message Printing Menu Settings should appear on the screen and the printer will print out one to three pages of printer settings.
    5. Look for a heading labeled Cartridge Information on one of the menu settings pages.
    6. Under Cartridge Information, look for the word Photoconductor. Confirm that the level of the photoconductor says OK or is close to 100%.
    7. If the photoconductor is still reading low, try printing 10 - 20 more pages.
    8. Print the menu settings page(s) once more. Confirm that the photoconductor level is now at OK or close to 100%.
    9. If the photoconductor continues to give a low reading, repeat this entire procedure again from the beginning to reset the counter once more.
    10. If the photoconductor reading is still low after two attempts to reset the counter, the printer may require service.

Jul 28, 2008 | Lexmark E342n Laser Printer

4 Answers

84 Replace replace photoconductor


Reset Procedure(s)
Resetting the Lexmark E340/342 (display type) machines
1) Turn the printer off
2) While still off, press and hold the SELECT and RETURN buttons.
3) Keep both buttons pressed, and turn the printer on. Continue to hold both until either “Performing self test” or “Config menu”
appears on the display.
4) Release the two buttons
5) RESET PC CNT should now show on the display. If it does not, press the left or right menu buttons until it does.
6) Press the SELECT button once. “Resetting PC Cnt Value” should show on the display.
7) When the display shows CONFIG MENU again, turn the printer off.
8) Turn the printer back on. (Do not hold any buttons down this time). The printer is reset.
You can confirm the counter was reset by printing a “menu settings page”.

Dec 17, 2007 | Lexmark E340 Laser Printer

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