Question about Canon PowerShot A85 Digital Camera

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Getting pictures from camera to computer

I'm having trouble getting my pictures from my camera to my computer. What could have gone wrong?

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  • mehdi nm Apr 08, 2008

    yes i have this problem. when i conect Camera to PC i have an error.my Pc couldent find Camera

  • cincyboys May 04, 2008

    Computer says USB Device not recognized. Tried to download/update driver, but still it would not recognize the USB device. Worked two days earlier. What happened?

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Whether you're running on the PC or the Macintosh platform, to connect your camera to your computer, you need two things:
1) the most recent driver software for your computer
2) the correct wire. 
1) Whatever brand of camera you have, don't rely on what CD came in the box. It still may not "match up" with your computer. Go to the website of the camera manufacturer - Canon, Nikon, etc - and look for the "support" or "download" section. Then, search your camera by exact name, number, letter, etc. - and download the most recent driver. (Mac users, if you don't find a driver, don't worry. Step 2 may be the most important for you.) Install that driver before you hook up your camera.
2) Although your camera may say it's a USB device, sometimes cameras hook up more easily with a "Firewire" cable. (It's like USB on steroids - faster, and slightly differently shaped.) If USB doesn't work, Firewire often does. Many cameras come with both options. Check your camera for different ports, and bring it with you to the computer store if you need to to make sure the Firewire cable will fit. You'll need a Firewire plug on one side, and whatever port will fit your camera on the other. 
NOTE ALSO: If your camera DID work, and now it doesn't? You need to think very carefully - what changed since the last time you downloaded photos? Did you install any new software that may now be interfering with your camera driver? Particularly on Windows, which is highly sensitive, you may be experiencing a conflict. That is, your new installation has knocked your camera software out of the box. 
Even if you've simply downloaded something for your browser - n add-on, even, can screw things up. So uninstall anything you might have installed in the meantime. 
Hope this helps. 
lizwb

Posted on May 29, 2008

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