Question about Gateway BTO E-4100 (12093251.02) PC Desktop

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Integrated network card with GigE switch

Hello,
Recently my company switched to a GigE backbone, with GigE switches. About a week and a half later, we started having problems with our Gateway E-4100s. Acts like the network card is inop. Will try to connect, then drop the network connection.

I tried updating the drivers, setting the speed of the card, and trying to go with 1000Mps. Sometimes it would work, then I would restart, and the system would not see the Nic any longer. Please let me know if anyone has any ideas. Thanks.

Our fix for now is to put in a PCI 10/100 network card.

Tom

Posted by on

  • twalden Mar 13, 2008

    I checked, the switch is set to auto-negotiate. They are Nortel 5520 switches. As far as I know, the few 10/100 NICs that we put in are not having any problems.



    This is like the bulging capacitor on the motherboards insident all over again!!! :)

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Hi twalden,

I'm not sure what brand of switches your company has moved to, but it sounds like perhaps the switches are mandating a gigabit (1000Mbps) connection rather than an auto-negotiated one. If you know how to patch or remote in to the switches, check those settings; if you don't, reply with the make and model of the switches and I can get you further info.

I realize this sounds funky but I've had a very similar experience with some Cisco switches in the past. Does the 10/100 NIC you put in maintain the connection, or does it drop from time to time as well?

Ben

Posted on Mar 13, 2008

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