I WORK IN A PROGRAM THAT IS CALLED COMPOSER FOR SIGN APPLICATIONS. I CANNOT PRINT FROM THIS PROGRAM. I CAN FROM ILLUSTROR OR PHOTO SHOP OR EVEN MY EMAILS. I GET THE MESSAGE EACH TIME I TRY. "THE PREFERENCED PAPER PRINTER IS EITHER UNAVAILABLE OR ITS PREFERRED SETTINGS INVALID. I HAVE CHECKED AND RECHECKED THE SETTINGS AND CANNOT FIND THE PROBLEM. I HAVE REINSTALLED THE PROGRAM BOTH FOR THE PRINTER AND COMPOSER. ANY SUGGESTIONS THAT I MIGHT TRY WOULD BE GREATLY APPRECIATED.
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1.Check if the firewall is blocking any printer services
2.Check what port the printer is using (reenable the bi-directional support) and if it's on online mode
3.Disable all the firewalls
4.Uninstall the printer driver and software
5.Delete any items under the ff keys:
HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2
HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3
HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-2
HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-3
6.Delete any non default items under the ff keys:
Note: ONLY THE NON DEFAULT ITEMS SHOULD BE DELETED
Default items are as follows:
AppleTalk Printing Devices
BJ Language Monitor
PJL Language Monitor
Standard TCP/IP Port
Windows NT FAx Monitor
7.Delete any items under the ff keys:
8.Completely remove drivers by doing the ff: (Option for comm failure because of the upgrade from xp to vista)
Ensure there are no documents in queue.
Disconnect printer’s USB cable.
the Start pearl, then click All programs, Printers, Dell xxx (where
“xxx” is the printer model number) and then Uninstall. Complete the
From the start search box type spool and press .
The spool folder located at c:\windows\system32\spool opens.
Rename c:\windows\system32\spool\drivers\w32X86 to c:\windows\system32\spool\drivers\backup.
Rename c:\windows\system32\spool\prtprocs\W32X86 to c:\windows\system32\spool\prtprocs\backup.
9.Restart the computer.
10.Check th services status
Start-Run- Type Services.msc and Click on Open
You will see long list of services
You need to make sure following 4 Services are set to Automatically start
Remote Procedure Call RPC
Remote Procedure Call RPC Locater
11.Reinstall the latest printer driver
just update me if you're still having issues with the printer.
All you need to do is go to above link & download & run the upgrade/patch first. It will uninstall the drivers for the printer & thn download & install the drivers.....once the drivers are installd, you will get the aio center.....do let me knw if ny further help is required...
I have had the clear carrier jam problem the past 3months, spoke to over ten technicians but no one seems to have been able to resolve it, let alone clearly explain the cause. But just to say buy another printer.
How many Dell 942 printer am I going to buy!!!!!?????